HSCSxxxx Service Focal Point error codes

These error codes can be displayed in a window that is displayed on the HMC screen during system configuration and operations.
HSCSxxxx error codes Message Recovery action
HSCS0001 Unable to obtain Serviceable Events from the Problem Manager.
  1. The HMC could not retrieve the Serviceable Events. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If error persists, contact your next level of support or your service provider.
HSCS0002 Unable to process request.
  1. The HMC could not process your request to make changes to the Serviceable Event. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0003 Unable to update the attribute on the Serviceable Event.
  1. The HMC could not process your request to make changes to the Serviceable Event. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0004 At least one Serviceable Event you attempted to act on could not be located. It may have expired from the Problem Manager. Please do a new query to refresh the list of Serviceable Events and try your action again.
  1. The HMC could not locate the Serviceable Event you are trying to view or update. It might have expired or otherwise been closed.
  2. Exit the Select Serviceable Event dialog and retry.
HSCS0005 Function Failed: Error occurred attempting to display a Serviceable Event panel. The HMC was unable to locate or launch a panel you have requested. This is an internal HMC error.
  1. Back up critical HMC data. For details, see Backing up critical HMC data.
  2. If the problem persists, contact your next level of support or your service provider.
HSCS0006 This Serviceable Event might contain more information than this version of the HMC can display. You might want to upgrade your HMC to the latest version. In order to see Serviceable Event data made available in more recent HMC versions, upgrade this HMC to the most recent version or switch to an HMC that has already been upgraded.
HSCS0008 Function Failed: An error occurred when retrieving machine names.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0020 Function Failed: An error occurred when launching the Service Focal Point Settings panel.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0021 Function Failed: Error occurred getting information to display the Service Focal Point settings.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0022 Function Failed: An error occurred when updating Service Focal Point settings.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0023 Function Failed: Error occurred processing button for the Service Focal Point Settings panel.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0025 Function Failed: Error occurred while processing Double Click for the Service Focal Point Settings panel.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0026 Service Focal Point settings have been saved successfully.  
HSCS0047 Function Failed: An error occurred when attempting to Close the Serviceable Event.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0060 Cannot change state from Unknown for machine The requested machine state is not allowed at this time. Close and then restart the enable and disable windows for updated machine information.
HSCS0061 Insert scratch diskette number {0} of {1}. Insert a scratch diskette and select the appropriate button.
HSCS0062 Insert DVD cartridge and press the {0} button. Insert a formatted DVD cartridge and push the appropriate button.
HSCS0064 No extended error data available. Select a serviceable event that has extended error data associated with it.
HSCS0065 Error writing to floppy diskette: {0} Ensure there is a diskette in the diskette drive. Try the operation again.
HSCS0066 Error writing to DVD cartridge: {0} Ensure there is a formatted DVD cartridge in the DVD drive. Try the operation again.
HSCS0067 Error reading extended error data: {0}
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0068 Error creating temporary file: {0}
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, contact your next level of support or your service provider.
HSCS0069 Error writing to temporary file: {0}
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, contact your next level of support or your service provider.
HSCS0070 Error formatting floppy diskette: {0} Ensure there is a diskette in the diskette drive. Try the operation again.
HSCS0071 Extended error data has been saved successfully.
HSCS0072 The saving of extended error data has been cancelled. No action is needed. The operation was cancelled as a result of your request.
HSCS0080 Error encountered while getting the partition information.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0081 Error encountered while reading the partition information.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0082 Error encountered while getting the extended error data.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0083 Unexpected error encountered while saving the extended error data.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, contact your next level of support or your service provider.
HSCS0084 Error encountered while attempting to call home with the extended error information.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0085 Error encountered while attempting to call home with the extended error information. The callsa program returned a value of {0}.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0086 Request to call home the extended error information has been successfully submitted. The operation was successful.
HSCS0087 Error encountered while attempting to call home the Serviceable Event.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0088 Error encountered while attempting to call home the Serviceable Event. The callsa program returned a value of {0}.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0089 Request to call home the Serviceable Event has been successfully submitted. The operation was successful.
HSCS0090 Unexpected return code encountered while creating a temporary packaging file: {0}
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0096 No items selected when button was pressed.
  1. Not all functions might be operating. Wait and try the previous function again.
  2. If the error continues, shut down and restart the HMC.
  3. If the error persists, contact your next level of support or your service provider.
HSCS0100 Please wait while the extended error data is being saved. The extended error data is being saved to the appropriate removable media.
HSCS0101 Error writing to DVD cartridge. Ensure there is a formatted DVD cartridge in the DVD drive. Try the operation again.
HSCS0102 Error unmounting DVD cartridge after writing data successfully. Ensure that there is a formatted DVD cartridge in the DVD drive. Try the operation again.
HSCS0103 DVD drive is already mounted.  
HSCS0104 The LED request did not complete successfully. Initiate the 'View Problems Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.
Note: If you do not have 'hscpe' authority, you will not see the View Problem Logs selection in the Service Utilities menu.
  1. Retry the task.
  2. Log out and then back in to the HMC interface.
  3. Shut down and restart the HMC.
  4. If the problem persists, contact your next level of support or your service provider.
HSCS0105 The LED request completed successfully.  
HSCS0107 Error establishing RMC session {0}.  
HSCS0108 I/O error while creating a connection monitoring type serviceable event.  
HSCS0109 Communications to the SFP component on partition {0} are unavailable.  
HSCS0110 Error adding managed object to connection monitoring type serviceable event.  
HSCS0111 Error getting managed objects in connection monitoring type serviceable event.  
HSCS0112 Error incrementing duplicate count in connection monitoring type serviceable event.  
HSCS0113 Error getting connection monitoring type serviceable events.  
HSCS0114 Communications to the SFP component on partition {0} are unavailable. This is probably due to authentication problems.  
HSCS0115 Communications to the SFP component on partition {0} are unavailable. This is probably due to the RMC daemon on the HMC being down.  
HSCS0116 Communications to the SFP component on partition {0} are unavailable. However a network path to the partition is available.  
HSCS0117 Communications to the SFP component on partition {0} are unavailable. This is probably due to the partition being down.  
HSCS0118 Communications to the SFP component on partition {0} are unavailable. This is probably due to no network path being available.  
HSCS0119 Communications to the SFP component on partition {0} are unavailable. The return code on the call to start an RMC session was {1}.  
HSCS0120 Communications to the SFP component on partition {0} are unavailable. The return code for the session interruption was {1}.  
HSCS0121 Communications to the SFP component on partition {0} are unavailable due to no network path being available.  
HSCS0125 I/O error while creating a customer upgrade on demand type serviceable event.  
HSCS0126 An error occurred while attempting to connect to the HMC information manager. The LED command has failed. Initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0127 An unexpected internal error has occurred. The LED command has failed. Initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0128 An error occurred when attempting to query the HMC's hostname. The LED processing cannot continue.  
HSCS0129 An internal LED command processing error has occurred. The LED command has failed. Initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0130 The dump requested was successfully initiated. The resulting dump will automatically be offloaded to the HMC. The amount of time required for the offload will vary based on the system configuration. To view this dump, refresh the main screen accordingly.  
HSCS0131 An error occurred while attempting to connect to the HMC information manager. The dump command has failed. Initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0132 An unexpected internal error has occurred. The dump command has failed. Initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required. Contact your service representative.  
HSCS0133 An error occurred when attempting to query the HMC's hostname. The specified dump task cannot continue.  
HSCS0134 An internal dump command processing error has occurred. The dump command has failed. Initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0135 The dump offload request was successful.  
HSCS0136 The DVD device could not be locked for writing. Try the operation again.  
HSCS0137 The DVD device is write protected. Remove the write protection and try the operation again.  
HSCS0138 No DVD media was found. Insert a properly formatted DVD and try the operation again.  
HSCS0139 The DVD device returned an error. Try the operation again.  
HSCS0140 An unknown error occurred while accessing the DVD device. Try the operation again.  
HSCS0141 An error occurred while copying the selected file to the DVD media. Ensure there is available space on the media and try the operation again.  
HSCS0142 A file system error has occurred on the DVD media. Try the operation again with a properly formatted DVD.  
HSCS0143 The selected file was successfully copied to the DVD media.  
HSCS0144 The selected dump file was successfully deleted from the HMC.  
HSCS0145 An error occurred while removing the dump file from the HMC. Refresh the Manage Dumps interface table to ensure the dump file still exists on the HMC and try the operation again.  
HSCS0146 An unexpected error occurred while removing the dump file from the HMC. Initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0149 Error retrieving connection monitoring settings: {0}.  
HSCS0150 Error applying connection monitoring settings: {0}.  
HSCS0151 Connection monitoring settings were saved.  
HSCS0164 Your request was processed successfully.  
HSCS0170 Request to call home has been successfully submitted.  
HSCS0171 Error encountered while attempting to call home.  
HSCS0180 The ASM menu was launched successfully.  
HSCS0181 An error occurred while attempting to launch the ASM menu. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required. Contact your service representative.  
HSCS0182 The Lamp Test command was successfully initiated.  
HSCS0183 An error occurred while attempting to initiate the LED Lamp Test. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required. Contact your service representative.  
HSCS0184 The I/O unit ownership was successfully removed.  
HSCS0185 An error occurred while removing the I/O unit ownership. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0186 An error occurred when attempting to invoke the Repair/Verify subsystem. Contact your service representative.  
HSCS0187 An error occurred while retrieving the current list of problems for this system. Try the operation again.  
HSCS0200 The MTMS update was successful.  
HSCS0201 The following error occurred while editing the MTMS:  
HSCS0202 The format of the MTMS is not correct.  
HSCS0203 The format of the Config ID is not correct.  
HSCS0204 The Config ID update was successful.  
HSCS0205 The following error occurred while editing the Config ID:  
HSCS0206 View the system event log file for detailed error information.  
HSCS0210 The FRU was successfully replaced.  
HSCS0211 An error occurred while replacing the FRU. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0220 The enclosure was successfully replaced.  
HSCS0221 An error occurred while replacing the enclosure. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0222 The LED deactivation command completed successfully.
Note: There still may be open problems within the system and the System Attention LED cannot be manually activated.
  
HSCS0223 The LED deactivation command completed successfully.
Note: There still may be open problems within the logical partition and the System Attention LED cannot be manually activated.
  
HSCS0224 An error encountered while attempting to call home the selected dump. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0225 The request to call home the selected dump has been successfully submitted.  
HSCS0226 The selected dump file size is too large to be called home. Offload the dump to DVD media and contact your service representative.  
HSCS0227 The FRU was successfully removed.  
HSCS0228 An error occurred while removing the FRU. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0229 The enclosure was successfully removed.  
HSCS0230 An error occurred while removing the enclosure. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0231 An error occurred while attempting to launch the selected task. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0232 The FRU was successfully added.  
HSCS0233 An error occurred while adding the FRU. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0234 The enclosure was successfully added.  
HSCS0235 An error occurred while adding the enclosure. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0236 An error occurred while determining the list of enclosures associated with the system. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0237 An error occurred while determining the list of FRUs contained within the selected enclosure. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0238 An error occurred while determining the list of installed components within the system. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0239 An unexpected error was return from the Repair/Verify subsystem. Contact your service representative.  
HSCS0240 An error occurred while attempting to launch the Information Center task. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0241 An invalid hostname was detected on the HMC. Verify the HMC's network settings and try the operation again.  
HSCS0242 An unrecoverable error has occurred. Could not obtain a CIM client instance. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0243 An unrecoverable error has occurred. No CIM client instance was returned. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required.  
HSCS0244 An unrecoverable error has occurred. The Repair/Verify subsystem could not be invoked.  
HSCS0245 An unrecoverable HMC internal error has occurred. Try the operation again. If the failure persists, initiate the 'View Problem Logs' task from the Service Utilities menu for detailed error information. 'hscpe' authority will be required. Contact your service representative.  
HSCS0246 A required parameter is missing to access the remote server. Ensure all required fields are filled in and try the operation again.  
HSCS0247 The specified dump no longer resides on this HMC.  
HSCS0248 The user ID and password combination to log in to the remote server is incorrect. Ensure the combination is valid and try the operation again.  
HSCS0249 An error occurred attempting to change directories on the remote server. Ensure the directory entry is valid and try the operation again.  
HSCS0250 An unrecoverable error occurred while transferring the file to the remote server. Verify the target environment on the remote server can accommodate the request and try the operation again.  
HSCS0251 An error occurred attempting to contact the remote system. Ensure a valid hostname or IP address has been entered and try the operation again.  
HSCS0252 The selected file was successfully copied to the remote server.  
HSCS0253 The managed system is not in the Operating state. Place the system in the correct state and try the operation again.  
HSCS0254 This operation is not allowed when the managed system is in the {0} state. After you have established a connection from the HMC to the managed system and have entered a valid HMC access password, try the operation again.  
HSCS0255 This operation is not allowed when a FRU LED within the selected enclosure is active.  
HSCS0260 Service Processor could not be enabled for failover. Try the operation again at a later time. If the failure persists, view the console events log file for detailed error information.
  1. To isolate the type of problem that is occurring, perform the following steps:
    1. On the HMC, right-click the desktop and select terminal > rshterm. The restricted shell command line interface displays.
    2. At the terminal, issue the enable failover command:
      chsyscfg -m <system name> -r sys
         -i sp_failover_enabled=1
  2. Choose from the following options:
    • If an error message is received which indicates a half genesis condition exists, continue with step 3.
    • For all other error messages, continue with step 4.
  3. Perform the following steps if you received an error message indicating a half genesis condition exists:
    1. Shutdown the system.
    2. When the managed system reaches Power off state, attempt to enable failover. If the problem persists, continue with step 4.
  4. Work with your next level of support to perform a service processor dump. They can help you to analyze the results to further isolate the problem.