FSPSP83

The service processor detected that service processor failover cannot be initiated or that hardware is garded or deconfigured.

1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.
   Note: To perform this operation, your authority level must be administrator or authorized service provider.
2. Using the following table, complete the service action indicated for each of the reference code words, one at a time, until all of the problems are resolved.

   Reference code word	Meaning	Service action
   Word 6	Number of system gard records that occurred Note: A system gard record does not indicate whether the hardware is configured or deconfigured.	Continue with step 3.
   Word 7	Number of cabling errors that occurred	Choose one of the following actions to look for cable errors and fix any cable problems: Note: For information about cabling, see Cabling the 9080-M9S system. If the system is at the FSP standby state, go to Validating FSP, UPIC, and SMP cables in the 9080-M9S system at the FSP standby state. If the system power is turned on, go to Displaying FSP, UPIC, and SMP cable status in the 9080-M9S system to display the status of the cable validation that was completed during the most recent power on operation. If the problem is with a UPIC cable and the system firmware level is FW940.00 or later, go to Validating UPIC cables in the 9080-M9S system with the system power turned on. Note: If the system firmware level is earlier than FW940.00 and you replace a UPIC cable with the power on, you cannot validate the UPIC cable with the system power turned on and the B150F138 reference code might continue to be logged. To verify that there is no longer a problem with the UPIC cable, ensure that the green LEDs are on solid on both power interface cards and both service processor cards in the system control unit. To disable the B150F138 reference code from being logged, power off the system to the FSP standby state and validate cables at your earliest convenience.
   Word 8	Number of fan, power supply, or voltage regulator module errors that were detected by the power subsystem that occurred since the last power on of the system	Continue with step 3.
   Word 9	A value of 00000001 indicates that a backup service processor is in a standby or termination state when the primary service processor is in a runtime state and the redundancy policy is enabled. Service processor failover cannot be initiated and concurrent firmware update cannot be completed.	Collect all of the service processor dumps for the system with the reference code that sent you here and contact your next level of support.

3. In the navigation area, expand System Service Aids > Deconfiguration records.
   Are there any deconfiguration record entries listed?

   • Yes: Continue with the next step.
   • No: In the navigation area, expand System Service Aids > Error/Event Logs. Look for errors that were detected by the power subsystem, and replace any failing items that are indicated for these errors. This ends the procedure.
4. Are there any memory or processor deconfiguration record entries listed?
   • Yes: Continue with the next step.
   • No: Continue with step 7.
5. Memory or processor resources are deconfigured on the system.
   If the following criteria are met, hardware replacement might not be necessary:

   • Sufficient spare capacity (unlicensed resources) is available.
   • The customer determined that hardware maintenance is not necessary.

   Are all of the preceding criteria met?

   • Yes: Continue with the next step.
   • No: Continue with step 7.
6. Reference code B150F138 continues to be logged every IPL and once a month after the last IPL until hardware is replaced.
   To disable reference code B150F138 from being logged for the specific deconfiguration event that sent you here, complete the following steps:

   1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.
      Note: To perform this operation, your authority level must be administrator or authorized service provider.
   2. In the navigation area, expand System Service Aids > Deconfigured Resources.
   3. Find and select the entry that is associated with the deconfigured memory or processor that does not require hardware replacement.
   4. Under the Customer Alert column, change the selection to Disabled.
   5. Click Change customer alerts to save the changes.

   This ends the procedure.
7. Use the Advanced System Management Interface (ASMI) to determine the hardware to be replaced and schedule maintenance at your earliest convenience.
   To determine the hardware to replace, complete the following steps:

   1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.
      Note: To perform this operation, your authority level must be administrator or authorized service provider.
   2. In the navigation area, expand System Service Aids > Deconfiguration Records.
   3. Use the system reference code (SRC) associated with the deconfigured hardware to resolve the problem.

   This ends the procedure.