57B18157

Explanation

I/O adapter card error. The actions and Failing Item list in the Service Action Log will vary based on the conditions this event was logged for.

Response

The FRU list in the Service Action Log will vary based on the conditions this event was logged for. Perform the following:
  1. Display the Service Action Log entry for this SRC.
  2. If the Failing Item indicates SVCDOCS, then continue with this step. Otherwise go to the next step. Do NOT replace the I/O adapter. This is a recoverable error.
    • LIC will automatically re-IPL the virtual I/O processor associated with the adapter. Other resources attached to the virtual I/O processor may need to be Varied On.
    • If the virtual I/O processor or adapter are not operational then use Hardware Service Manager to manually re-IPL the virtual I/O processor and Vary On attached resources.
    • If manually reIPL-ing the virtual I/O processor fails then contact your next level of support. This ends the procedure.
  3. If the Failing Item indicates an I/O adapter, then replace the I/O adapter. Check the list below to determine if the adapter type you are replacing has multiple physical parts.

Problem determination

Perform the following:
  1. Display the Service Action Log entry for this SRC.
  2. If the Failing Item indicates SVCDOCS, then continue with this step. Otherwise go to the next step. Do NOT replace the I/O adapter. This is a recoverable error.
    • LIC will automatically re-IPL the virtual I/O processor associated with the adapter. Other resources attached to the virtual I/O processor may need to be Varied On.
    • If the virtual I/O processor or adapter are not operational then use Hardware Service Manager to manually re-IPL the virtual I/O processor and Vary On attached resources.
    • If manually reIPL-ing the virtual I/O processor fails then contact your next level of support. This ends the procedure.
  3. If the Failing Item indicates an I/O adapter, then contact your next level of support to replace the I/O adapter.

Failing Item