| System is unable to find a storage device that is at the front of the system |
- If the system was recently installed, moved, serviced, or upgraded, verify that the device is
seated and installed properly.
- Verify that the device is compatible with your system.
- Verify that all internal cables are properly seated and are not physically damaged.
- Verify that the most recent firmware is installed on the system. Otherwise, install the most
recent firmware if it is not already installed.
- Replace the drive.
- If your system is a 8348-21C,
replace the system backplane or the storage mezzanine card.
- Replace the cable.
- If you have a RAID adapter installed, replace it.
|
| System is unable to find a storage device that is at the rear of the system (8348-21C only) |
If the system is unable to find one storage device that is at the rear of the system, replace
the following items, one at a time until the problem is resolved:- Drive
- Drive tray
- System backplane
If the system is unable to find more than one storage device that is at the rear of the system,
replace the following items, one at a time until the problem is resolved:- Drive tray
- System backplane
|
| Drive stops working suddenly |
- Verify that all internal cables are properly seated and are not physically damaged.
- Check the system logs to verify whether the system detected a problem.
- Replace the drive.
- If your system is a 8348-21C,
replace the system backplane or the storage mezzanine card.
- Replace the cable.
- If you have a RAID adapter that is installed, replace it.
|
| Other problems |
Check the messages and resolve any other problems that were detected. Then, test the drive
again. If the drive continues not to function, refer to the documentation for the drive. |
