Resolving a VGA monitor problem

Learn how to identify the service action that is needed to resolve a video graphics array (VGA) monitor problem.

1. Is the system powered on and is the VGA monitor connected to the VGA display port, but video is not displayed?

   If	Then
   Yes:	Continue with the next step.
   No:	This ends the procedure.

2. Complete the following steps, one at a time until the problem is resolved:
   1. Ensure that the VGA cable is properly seated to the server port and to the monitor port.
   2. Verify that the monitor and the VGA cable are working properly by testing them on a system that is known to be working properly. If the monitor or the VGA cable does not work properly, replace it.
   3. Verify that the system is powered on by activating a serial over LAN (SOL) session through the baseboard management controller (BMC). If the system is not active, go to Resolving a system firmware boot failure.
   4. Replace the system backplane.
      • If your system is an 8335-GCA or 8335-GTA, go to 8335-GCA and 8335-GTA locations to identify the physical location and the removal and replacement procedure.
      • If your system is an 8335-GTB, go to 8335-GTB locations to identify the physical location and the removal and replacement procedure.
      • If your system is an 8348-21C, go to 8348-21C locations to identify the physical location and the removal and replacement procedure.
   This ends the procedure.