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Establishing monthly reporting to IBM

You can establish monthly reporting to IBM® by using the IBM Electronic Service Agent™, fax, or email.

The customer contract that is required prior to receiving your On/Off Capacity on Demand (CoD) enablement code requires you to report billing data, at least once per month, regardless of whether you have used temporary capacity during the period.

You can use several methods to report information about your requests for temporary capacity provided by On/Off CoD to IBM. The preferred method of reporting is to send information electronically using the Electronic Service Agent. Reporting can also be done using fax or email. If fax or email is used, you must sign a separate contract with IBM.

Establish monthly reporting using the Electronic Service Agent

Monthly reporting of your temporary capacity billing information can be sent to IBM electronically by using the Electronic Service Agent, which is part of the Hardware Management Console. The Electronic Service Agent is designed to monitor events and to transmit server inventory information to IBM on a periodic, customer-definable timetable.

Establish monthly reporting using fax or email

To fax or send an email containing your billing information for On/Off CoD, do the following:

Save your billing information. For instructions about how to save your billing information, see Viewing and saving On/Off Capacity on Demand information.
If you are using fax, prepare a fax document with the following information:
- Fax-to Information:
  - Send to: Capacity on demand Administrator
  - Fax number: 507-253-4553
  - Location: Rochester, Minnesota USA
- Fax-from Information:
  - Customer name:
  - Customer contact name:
  - Customer address:
  - Customer phone number:
  - Customer fax number:
If you are using email, send the electronic image of the billing information in an email to the appropriate address. For IBM System i5® or eServer™ i5 models, send to icod@us.ibm.com. For IBM System p5® or eServer p5 models, send to pcod@us.ibm.com.

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Last updated: Thu, April 09, 2015