The IBM approach

Predictive maintenance

ATM machine and component-level predictions help increase availability, reduce costs and extend the life of your existing systems by signaling upcoming necessary updates, software patches and replacement of warranty parts, and scheduling fixes during off-peak times

Cognitive capabilities

Self-service, call routing and Watson AI Assistant help reduce branch costs and increase the customer focus

Augmented reality

Critical problems receive the highest level of support with a high first-time fix rate

Services powered by the IBM Services Platform with Watson

Run your infrastructure with an intelligent IT platform that has the ability to make autonomous decisions and uses data to manage the operations that keep your environment healthy, always on and continually optimized

Latest thinking