CIOs guide to the digital workplace: Learn how to make anytime, anywhere access simple and security-rich.

Your employees and customers today have high expectations for personalized user experiences on any device, anytime and anywhere

The influx of new mobile technologies is a major source of disruption. Workplace modernization services from IBM can help you integrate mobile devices with your traditional desktop environment, build the infrastructure that enables choice of device and applications, and provide on-demand access for your capabilities. A modern digital workplace helps increase employee productivity, empower communication and collaboration, reduce costs and provide a personalized consumer experience.

Featured service

Empower your mobile employees to collaborate in real time

IBM Workplace Collaboration Services provides a cost-effective, security-rich solution that includes social collaboration tools like email, rich presence, instant messaging and web conferencing, as well as deeper insights into the environment.



Popular topics

What is Desktop as a service (DaaS)?

Desktop as a service (DaaS) — not to be confused with the database as a service model — is a viable alternative to the desktop deployment model. DaaS offers businesses a way to give their users consistent access to data and applications across their devices, stalwart security, and reduced costs and expenditures. Read more

What is Bring your own device (BYOD)?

BYOD stands for bring your own device. It’s an IT policy that allows, and sometimes encourages, employees to access enterprise data and systems using personal mobile devices such as smartphones, tablets and laptops. Read more

Services offered

Device Procurement and Deployment

Simplify the process to procure, install, stage, refresh and finance corporate-owned mobile devices.

Digital Workplace as a Service

Simplify IT management at your small or midsize business and administer device procurement, collaboration and user support from a single screen.

Device Health with Watson

Track the health of all the devices in your organization from a single dashboard, while Device Health with Watson helps you pinpoint the optimal time for refresh.

IoT Device Management Services

Cut through common IoT device management barriers and maximize the business value of enterprise IoT deployments.

Managed Mobility Services

Enable fast rollout of mobile device management to allow for BYOD initiatives and reduce the risk and complexity of enterprise-wide mobility.

Workplace Collaboration Services

Manage your voice, data and video services with tools and infrastructure that can help reduce operating and capital costs.

Workplace Consulting Services

Assess, identify and plan strategies and roadmaps for mobility programs that drive workforce productivity, cost savings and enhanced communications.

Desktop Virtualization Services

Accelerate and simplify your transition to a virtualized desktop environment with software, services and flexible delivery models.

Our technology services are powered by IBM Services Platform with Watson

Run your infrastructure with an IT platform that has the ability to make autonomous decisions and uses data to manage the operations that keep your environment healthy, always-on and continually optimized.

Meet IBM Digital Workplace Services experts

Monique Ouellette

VP, IBM Digital Workplace Services

  • Automated service desk support
  • Rapid deployment solutions
  • User-centricity to boost productivity

Harieram Shashidhar

Offering Manager and Architect, IBM Workplace Modernization Services

Darren McGrath

Microsoft Alliance Manager, IBM Digital Workplace

Gene Morita

Global Offering Manager, IBM Digital Workplace Services

IBM Digital Workplace Services experts are here to help you move your business forward

Latest thinking

Webcast: Let's Talk: Ageing Desktop Infrastructure, What Now?

Help reduce IT costs and improve productivity with a managed virtual desktop solution.

Webcast: Turbocharging digital workplace services for small and medium-sized companies

See a demo of IBM Digital Workplace as a Service. Small and medium-sized clients can use it to quickly ramp up device procurement, device management, collaboration, virtualization and security capabilities.

Enterprises need to migrate to Windows 10

Adoption challenges include infrastructure, applications, new devices, security and user education.

Alliances and related services

IBM Workplace Support Services with Watson

Enable the delivery of personalized support — anytime, anywhere — for faster resolution.

IBM and ServiceNow

Accelerate the adoption of intelligent automation on a single cloud platform for IT, HR, customer service and security.

IBM and Zebra Technologies

End-to-end support for Zebra products from IBM, from device purchase to support and life cycle management.

Join the digital workplace conversation #digitalworkplace

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