What it can do for your business

IBM Support Value Add Offering for TSAMP Individualized Remote Training supplements your in-house skills to give you an added boost to successfully integrate TSAMP with DB2 HADR or DB2 HA Shared Disk, review operational tasks or fail over scenarios or advice on your upgrade or migration. Additional education may be provided depending on your needs to cover troubleshooting Methodology for TSAMP- Diagnostic Data Collection Strategy- Common problems or misconceptions in a TSAMP managed DB2 HADR or HA environment- lssam states, requests, and control flags explained- RSCT Event Notification- a demo and general question and answer period.
IBM Support Value Add Offering for TSAMP Individualized RemoteTraining

Optimize the client experience

Save time, minimize disruptions and optimize the success of your next migration or deployment with personalized education and troubleshooting methodology from an assigned Support Engineer.

Improve implementation efficiency

Get tactical technical advice on components, integration and proactive steps to apply for a more efficiency migration, deployment or other implementation.

Enrich your learning and capabilities

Improve learning and capabilities by engaging with a Support Engineer for remote training and best practice advice.

Key features

  • Personalized technical advice
  • Flexible support
  • Block hours of support
  • Apply best business practices