Feature spotlights

Build a complete view of maintenance needs

Using the app maintenance technicians in the field have the information they need at their fingertips to streamline processes and communication. The app also helps them make smarter decisions faster with tools for visualizing work orders using asset schematics to sort and prioritize maintenance. Device tap in/tap out notifications indicate which equipment is being serviced and when for better collaboration, and FaceTime enables face-to-face communication with colleagues.

Capture and use data at the source

The Asset Care energy and utilities iOS app is designed to help maintenance technicians capture real-time information from the field and use advanced analytics to inform asset maintenance decisions. The app records operational analysis and rich inspection data ─ including pictures and video ─ to optimize work orders, run sheets and workflows, and analyze the location of heavy equipment in the field to ensure work is completed efficiently and correctly.

Gain ongoing benefits with a great service plan

Through its service plan, IBM and Apple have teamed up to provide you with the most comprehensive support available. It includes 24/7 phone support from Apple and next-business-day on-site service from IBM. Whether buying or leasing devices, the IBM flexible procurement model enables you to go from procurement to deployment quickly. You can also manage all your iOS devices from a single portal and effortlessly apply security policies that ensure data protection on every device.

Document issues and initiate repair

The app can monitor for asset damage, wear or other concerns and send that information to planners in real time so repairs can be scheduled before more damage occurs or the asset fails. With this data in hand, technicians always have the right support equipment and machinery in place to complete maintenance work more efficiently. The app also provides daily and weekly views so technicians can plan maintenance work to foster independence and accountability.