Operationalize AI throughout your business
Infuse IBM Watson into your workflows to predict and shape future outcomes, automate complex processes, and optimize your employees’ time
Put AI to work
Rethink workflows and improve outcomes with IBM Watson.
Infuse IBM Watson® into your apps and workflows to tap into organizational data and put AI to work across multiple departments, including finance, customer care and supply chain. With IBM Watson, you can create better, more personalized experiences for customers, scale the expertise of your best people across the organization, and make smarter decisions based on deep insights from data.
Use cases
AI for customer service
AI for customer service
Improve customer and employee experiences with IBM Watson Assistant – the smarter AI assistant for business.
AI for financial operations
AI for financial operations
Increase agility and efficiency in financial planning and analysis with smarter performance management. Collaborate across the organization to create truly integrated plans.
AI for risk and compliance
AI for risk and compliance
Accelerate insights and increase efficiency through applied innovation and domain expertise to make timely, risk-aware decisions.
AI for IT operations
AI for IT operations
Focus on innovation, not outages. Drive new efficiency in your operations to resolve problems quickly in dynamic, data-intensive environments.
Client stories
Resolving 7,000 customer inquiries per day
Humana was able to reduce pre-service calls and improve provider experiences with conversational AI.
Acting fast and reducing complexity
With IBM Planning Analytics, Finnish energy giant Vapo Oy built an entire sales and planning environment based on ever-changing needs.
Reducing time spent on research by 75%
Woodside Energy, one of Australia’s largest oil and gas companies, scales the knowledge of its senior experts with IBM Watson Discovery.
Generating sales insights automatically
With IBM Cognos® Analytics, fashion giant Ecco Ireland is able to generate sales reports automatically – rather than in days – to act on insights quickly.
Enhancing risk and controls management
HypoVereinsbank, a member of UniCredit, is using IBM OpenPages to automate reporting processes and simplify tracking for over 3,000 internal controls.
Stop payment fraud in real time
STET, the French payment switch, processes 24 billion transactions per year. Using IBM Safer Payments, they’re also saving USD 115 million.
Products overview
Make more accurate predictions, detect fraud, scale expertise, and supercharge your enterprise search with IBM Watson.
IBM Watson AIOps
IBM Watson AIOps
Focus on innovation, not outages. Drive new efficiency in your operations to resolve problems quickly in dynamic, data-intensive environments.
IBM Watson Assistant
IBM Watson Assistant
Build, train, and deploy conversational interactions into any application, device, or channel – on any cloud.
IBM Planning Analytics
IBM Planning Analytics powered by TM1
Automate planning, budgeting, forecasting, and analysis. Integrate financial and operational plans across your organization to produce more accurate forecasts.
IBM Watson Discovery
IBM Watson Discovery
Extract specific answers and trends quickly from documents and websites using AI-powered search and text analytics.
IBM Cognos Analytics
IBM Cognos Analytics
Visualize, analyze, and share actionable insights about your data with anyone in your organization on an AI-powered business intelligence platform.
IBM OpenPages with Watson
IBM OpenPages with Watson
Redefine how you manage governance risk and compliance GRC with AI and advanced analytics.
Resources
Engage an expert
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