Operationalize AI throughout your business
Infuse Watson into your workflows to predict and shape future outcomes, automate complex processes, and optimize your employees’ time
Put AI to work
Rethink workflows and improve outcomes with Watson
Infuse Watson into your apps and workflows to tap into organizational data and put AI to work across multiple departments – from finance, to customer care, to supply chain. With Watson, you can create better, more personalized experiences for customers, scale the expertise of your best people across the organization, and make smarter decisions based on deep insights from data.
What’s new
Get the latest on AI from IBM – from product releases to AI in the news
Forrester Study: 310% ROI over 3 years
Learn how IBM Watson Assistant is helping enterprises save $25.7 million in customer service.
IBM Watson Assistant for Citizens
A new AI-powered assistant is helping government, education and healthcare institutions deliver the latest information on COVID-19.
Trusted COVID-19 data for communities
IBM released a new, global interactive dashboard built on IBM Cognos Analytics to show the spread of COVID-19 across the world.
AI for customer service
Improve customer and employee experiences with Watson Assistant – the smarter AI assistant for business.
AI for financial operations
Increase agility and efficiency in financial planning and analysis with smarter performance management. Collaborate across the organization to create truly integrated plans.
AI for risk and compliance
Accelerate insights and increase efficiency through applied innovation and domain expertise to make timely, risk-aware decisions.
Products overview
Make more accurate predictions, detect fraud, scale expertise, and supercharge your enterprise search with Watson.
IBM Watson Assistant
Build, train, and deploy conversational interactions into any application, device, or channel – on any cloud.
IBM Planning Analytics powered by TM1®
Automate planning, budgeting, forecasting, and analysis. Integrate financial and operational plans across your organization to produce more accurate forecasts.
IBM Financial Crimes Insight for Alert Triage
Enables financial institutions to augment current anti-money laundering (AML) and sanctions programs with Watson AI, machine learning and analytics.
IBM Watson Discovery
IBM Cognos Analytics
Visualize, analyze, and share actionable insights about your data with anyone in your organization on an AI-powered business intelligence platform.
IBM OpenPages with Watson
Redefine how you manage governance risk and compliance GRC with AI and advanced analytics.
Client stories
Resolving 7,000 customer inquiries per day
Humana was able to reduce pre-service calls and improve provider experiences with conversational AI.
Calculating financial planning models in seconds
Ancestry relies on IBM Planning Analytics to keep expanding without worrying about exploding data cubes.
Reducing time spent on research by 75%
Woodside Energy, one of Australia’s largest oil & gas companies, scales the knowledge of its senior experts with Watson Discovery.
Generating sales insights automatically
With IBM Cognos Analytics, fashion giant Ecco Ireland is able to generate sales reports automatically – rather than in days – to act on insights quickly.
Enhancing risk and controls management
HypoVereinsbank, a member of UniCredit, is using IBM OpenPages to automate reporting processes and simplify tracking for over 3,000 internal controls.
Stop payment fraud in real time
STET, the French payment switch, processes 24 billion transactions per year. Using IBM Safer Payments, they’re also saving $115 million.
Resources
The AI Ladder
Modernize
Make your data ready for an AI and multicloud world
Collect
Make your data simple and accessible
Organize
Create a business-ready analytics foundation
Analyze
Build and scale AI with trust and transparency
Infuse
Operationalize AI throughout your business
See how the AI ladder can help your company get ready for an AI and multicloud world.
Engage an expert
Schedule a one-on-one consultation with experts who have worked with thousands of clients to build winning data, analytics and AI strategies.
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