The Support Authority, What’s new in IBM Support Assistant V4.1

From the developerWorks archives

Mihaela Herescu, Jim McVea, Paul Blizniak, and Russell Wright

Date archived: March 3, 2017 | First published: June 24, 2009

IBM Support Assistant is a free serviceability workbench provided by IBM to facilitate self-help diagnostics for software problems. This article provides an overview of the newest features included in the IBM Support Assistant Workbench and Agent V4.1 software offerings. This content is part of the IBM WebSphere Developer Technical Journal.

This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.

Zone=Business process management, WebSphere, Web development, Information Management, Commerce
ArticleTitle=The Support Authority: What’s new in IBM Support Assistant V4.1