The Support Authority, Leverage the advantages of IBM Software Premium Support Services

From the developerWorks archives

Shawn White and Daniel Julin

Date archived: March 3, 2017 | First published: May 14, 2008

IBM® provides a variety of self-help tools and other support resources to help you maintain and troubleshoot systems that are based on WebSphere® products. In addition to these, IBM also provides three levels of Premium Support that can be customized and added on to your Passport Advantage support agreement. This article describes the advantages of IBM Software Premium Support and how these additional services would impact your day-to-day operations. This content is part of the IBM WebSphere Developer Technical Journal.

This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.



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ArticleTitle=The Support Authority: Leverage the advantages of IBM Software Premium Support Services
publish-date=05142008