The Support Authority, IBM Support Assistant V4.0 makes all your support work easier

From the developerWorks archives

Don Bourne, Andy McCright, Jim McVea, Adeel Omer, and Daniel Julin

Date archived: March 3, 2017 | First published: April 02, 2008

The latest version of the cost-free and convenient IBM® Support Assistant V4.0 provides a powerful problem determination workbench, new remote access capabilities, an improved user interface, case management features, a built-in guided troubleshooter, and more new features to help you diagnose problems faster -- plus, it even makes it easier to work with IBM Support. This content is part of the IBM WebSphere Developer Technical Journal.

This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.



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