The Support Authority, Getting help from the IBM Support Assistant

From the developerWorks archives

Courtney Carter, Chris Lee, Adeel Omer, and Daniel Julin

Date archived: March 3, 2017 | First published: June 13, 2007

An introduction to the IBM® Support Assistant, a free desktop application that simplifies troubleshooting (both self-help and assisted support) IBM software. Plus, more updates on other available IBM problem determination tools. This content is part of the IBM WebSphere Developer Technical Journal.

This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.

ArticleTitle=The Support Authority: Getting help from the IBM Support Assistant