The cranky user, Have you tried to reboot your computer?
On the one-size-fits-all approach to technical support
From the developerWorks archives
Date archived: May 15, 2019 | First published: April 03, 2006
Most users know that rebooting can solve a variety of computing problems. What might come as a shock is the number of technical support departments that fail to offer a better solution when you need it.
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