The cranky user, Have you tried to reboot your computer?

On the one-size-fits-all approach to technical support

From the developerWorks archives

Peter Seebach

Date archived: May 15, 2019 | First published: April 03, 2006

Most users know that rebooting can solve a variety of computing problems. What might come as a shock is the number of technical support departments that fail to offer a better solution when you need it.

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