The cranky user, To err(or) is human

Write error reports that help developers fix the problem

From the developerWorks archives

Peter Seebach

Date archived: May 16, 2019 | First published: October 06, 2004

It is not enough to say the software's awful. How do you help developers get it right on the next iteration? Cranky user Peter Seebach illustrates the difference between good and bad error reports and demonstrates how you can craft an effective error brief.

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