Service Management Connect

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Product Demos

A series of live, hosted demonstrations of IBM Service Management products and solutions have been developed to show the value of our offerings. Interested in seeing one? Contact your IBM representative or an IBM Accredited Business Partner, and ask them to send a note to

  • APM

    IBM Tivoli FlashCopy Manager for Windows 4.1

    This demo shows IBM Tivoli Storage FlashCopy Manager being used to protect file systems, Exchange 2013, and SQL Server 2012. New features, including remote MMC management and scheduling, are highlighted. Two detailed hands-on labs are available to guide you through the capabilities of the solution.

  • APM

    SmartCloud Analytics - Predictive Insights

    Focusing on three key scenarios, this demo uses IBM SmartCloud Analytics - Predictive Insights to illustrate the importance of applying Analytics to IT. The product can provide early problem detection to predict application or middleware problems, and it helps you avoid application outages while increasing service performance.

  • APM

    SmartCloud Analytics - Log Analysis

    This demo is geared towards IT operations teams and encompasses the following scenario:

  • AM

    Maximo Mobile V7.5.1

    This demo covers four basic mobile work management and inventory activities: performing a physical count of an inventory storeroom, work preparation checklist, creating a work order, and executing a work order and providing feedback. The scenarios should appeal to a wide audience, from store clerks to maintenance supervisors.

  • APM

    Tivoli Workload Scheduler

    With this demo, you can see how simple it is to implement a Distaster Recovery Scheduling solution for batch jobs using Tivoli Workload Scheduler, and you will learn how the product can balance workloads to optimize server utilization. Cognos, DataStage, Informatica, and VMware application job plug-ins are also featured.

  • BSM

    Network Management Automation - Using Closed Loop Problem Resolution

    Network infrastructure is more critical than ever. Enterprise networks are no longer static. Technology shifts are forcing the network to become dynamic, which dramatically changes how IT staff needs to perform network management. This demo helps you understand these new requirements, and it introduces an integrated solution from IBM that can meet them.

  • BSM

    Netcool Operations Insight 1.2 Beta

    Enterprises today are faced with a number of new challenges: increasingly complex IT environments and deployments of new business-critical, composite applications and infrastructure to meet growing client demand. The Netcool Operations Insight demo shows how Real time Event Analytics and Historical Event Analytics help address these challenges by identifying problems quickly and increasing operational efficiency.

  • APM

    Smarter Infrastructure - Smarter Railway Transportation Operations

    The scenarios here show how real-time data is connected with Maximo Asset Management:

  • APM

    Smarter Infrastructure - Smarter Container Terminal

    This demo involves real-time monitoring of an asset at a container terminal. When thresholds are violated on a given set of metrics, alerts are sent to Netcool/OMNIbus. An operator then opens the service request from which an associated work order is generated. Once the problem is resolved, the work order, ticket, and alert are updated.

  • PA

    SmartCloud Control Desk V7.5.1 Demo

    This demo is designed for Service Desk managers, ITIL process owners, IT directors and architects, and other IT and help desk personnel. It supports multiple scenarios that show how SmartCloud Control Desk can help your business, including Smarter Infrastructure, ITIL at Cloud Speed, Accelerated Incident Resolution, What-If Impact Analysis, and many more.

  • APM

    IBM SmartCloud Application Performance Management V7.7 Proof-of-Concept

    The complete J2EE environment provided in this demo allows you to see, in real time, how SmartCloud Application Performance Management pinpoints bottlenecks and performance degradation across servers, application components, and individual transactions. The included problem-simulator helps show you the speed with which middleware exceptions can be accurately diagnosed.

  • APM

    IBM SmartCloud Monitoring Demo

    By giving you holistic visibility into the health of your cloud environment, IBM SmartCloud Monitoring helps avoid outages, lowers data center costs, and helps you fully optimize workloads. The demo features the latest VMware Dashboards and Capacity Planning tools delivered with the solution, out-of-the-box, and it shows you the deep understanding you can gain about both virtual and hybrid environments.

  • C/VM

    Virtualization Optimization Demo

    This demo takes you through a series of business problems and solutions that focus on monitoring virtual platforms and individual virtual machines. Along the way, you will see how specific Tivoli solutions help you manage every aspect of virtualized environments, from composing and cataloging images to virtual machine backup and restore.

  • REFM

    IBM TRIRIGA V10.3 Demo

    IBM TRIRIGA provides a single system to manage the lifecycle of facilities, including space usage and measurement, carbon footprint, lease accounting, workplace reservations, and capital projects. This demo shows how IBM TRIRIGA helps you develop and implement strategies to achieve smarter infrastructure, smarter cities, and smarter buildings.

  • AM

    Maximo V7.5.0.5 with Scheduler V7.5.2 Demo

    The Maximo Asset Management solutions featured in this demo help you maximize the value of all types of assets, from production to facilities and transportation. The demo system showcases the new Optimization models for Scheduling and Assigning work, along with the latest enhancements of Graphical Assignment and Dispatching.

  • AM

    Maximo for Service Providers V7.5.2 Demo

    For this demo, Maximo for Service Providers 7.5.2 was added on to Maximo for Asset Management, and data was loaded specifically to support Service Provider scenarios. The solution reduces total cost of ownership by using a single platform to manage multiple customers, with detailed and accurate billing as well as review and approval cycles.

  • AM

    Maximo Calibration, Maximo for Transportation, Maximo for Oil and Gas

    This live demo system showcases modules that add specialized capabilities over Maximo Asset Management. These industry-focused solutions help improve the productivity of critical assets, ensure regulatory compliance, and, ultimately, improve operational efficiency.

  • AM

    Maximo Spatial Asset Management and Maximo for Utilities

    Combining Maximo Asset Management with dynamic geographic information can improve your understanding of asset relationships and help create efficiencies in business processes. The demo emphasizes the advantages a dynamic, geospatial perspective can have, compared to simply viewing static maps.

  • EM

    IBM Endpoint Manager Demo

    Multiple demonstrations of IBM Endpoint Manager are available: Lifecycle Management, Deployment, Patch Management, Power Management, Server Automation, Security and Compliance, and Software Use Analysis.Each demo employs an Endpoint Manager server and multiple client machines, allowing you to experience the solution operating in a realistic environment.

  • BSM

    Tivoli Application Dependency Discovery Manager V7.2.1.1 Demo

    This demo clearly communicates the value of using an IBM solution that provides broad visibility of the application relationships and configuration changes within your IT infrastructure. The software integrates seamlessly with business operations tools, including incident management, monitoring, and provisioning applications.

  • BSM

    Tivoli Netcool/OMNIbus Demo

    Although this demo focuses on managing a global network of datacenters, it has been designed to appeal to a wide-ranging audience. Depending on your needs, you can learn how Netcool/OMNIbus can be used as a "manager of managers", or you can see the power of the core event management features that the slution offers out-of-the-box.

  • NSA

    Network Management for Wireless Access and Optical Transport Networks

    This demo shows how IBM solutions provide visualization of end-to-end network topologies; correlation of events across the access, transport, and core networks; reduction of the volume of events; and immediate identification of root cause problems. Ultimately, the solutions enable telco network operations personnel to greatly reduce their mean-time-to-repair outages.

  • NSA

    IBM Tivoli Netcool Performance Manager Demo

    The integration of network fault and performance management provides distinct advantages over single-purpose point products. In this demo, you can clearly see the benefits of a solution that integrates network event management, performance monitoring, and innovative Cognos-based reporting for both wireline and wireless domains.

If you cannot access a demo, please contact your IBM representative or an IBM Accredited Business Partner and ask them to send a note to

Meet our partners

Connect, learn, and share directly with the Accredited and Ready for Tivoli Business Partners. Access our partner profiles and collaborate on Service Management topics.

If you are an IBM Accredited or Ready for Tivoli Business Partner, you can request membership in Partner Connect. Learn more about the Tivoli Accreditation program.

  • Aquitas's photo

    Aquitas Solutions is a Service Disabled Veteran Owned Small Business. Aquitas focuses strictly on implementing IBM Maximo, Tivoli Asset Management for IT, and Tivoli Service Request Manager. Aquitas consultants have been delivering solutions to support our customer's asset management requirements for decades.

  • Blue Medora's photo

    Blue Medora is the world's leading provider of third-party monitoring agents for IBM's flagship enterprise systems management platform, IBM Tivoli Monitoring (ITM). Blue Medora's ITM Agents extend the reach of your IBM Tivoli Monitoring investment to critical applications, middleware, and services by seamlessly providing in-depth monitoring and management and increased visibility to critical enterprise applications and middleware.

  • BTC's photo

    Brass Tacks Consulting is a leading provider of Maximo Consulting, Implementation, Integration services and Software solutions with extensive experience in both the public and private sectors. Brass Tacks Consulting has worked almost exclusively with Maximo over more than a decade and has a broad and in-depth knowledge of Maximo with particular areas of expertise.

  • CIS's photo

    Cohesive Information Solutions, Inc. provides Asset Management Software, Consulting Services and Systems Integration Services for asset-intensive industries. Our goal is to help customers achieve operational excellence and maximize their return on mission-critical technology investments.

  • Croc's photo

    CROC is the leading Russian company in IT infrastructure creation (IDC Russia IT Services Analysis reports, 2002 - 2010). CROC helps customers improve business efficiency and meet their strategic goals through the advanced use of information technology. Extensive expertise and long-standing partnerships guarantee that CROC can confidently implement innovative solutions.

  • Gambit's photo

    Gambit Communications is a leader in network simulation products. Our flagship product, MIMIC Simulator, creates a virtual test lab with thousands of networking devices for a cost effective and efficient testing, training, evaluation and demo of management applications.

  • Gemba's photo

    Gemba delivers and implements solutions based on the Tivoli Proces Automation platform in the Benelux. Gemba is also an authorized independent training provider for all courses on this platform. Gemba has been doing this for more than 10 year in organizations big and small, among others in the utility, healthcare, transportation industries.

  • Gulf Breeze's photo

    Gulf Breeze Software Partners can help you make the most out of your investment. We have helped customers deploy fully integrated solutions comprised of ITM, ITCAM, CCMDB, TADDM, TAMIT, TSRM, Tivoli Endpoint Manager (BigFix), NetCool/OMNIbus, Netcool/Impact and TBSM, so we can help you make it all work together. We are an IBM Premier Business Partner and also an Authorized Independent Training Partner (AITP). We can not only help you deploy your solution, but also get your people up to speed quickly.

  • IBA Group's photo

    IBA Group, one of the largest IT service providers in Eastern Europe, provides consulting, development, testing, migration, maintenance, and 24X7 support with focus on mainframe systems and applications, web-based applications, enterprise solutions, SAP solutions and other ERP systems, Lotus technologies, business intelligence, and Tivoli solutions. Employing 2,500+ IT and business professionals, IBA Group serves clients in 30 countries across diverse industries, including banking, railway, manufacturing, telecommunication, trade, and public sectors.

  • Maven's photo

    Maven specializes in Enterprise Asset Management (EAM), including IT Asset and Service Management using IBM Maximo. We help our clients to improve efficiency and lower costs by facilitating communication throughout the enterprise. Our team is Tivoli-certified and offers business process review, change management, assessment, software implementation and upgrades, performance tuning, data migration, report development, and Maximo support.

  • Mibtree's photo

    Mibtree is a systems integration, training, consultancy and managed services company delivering high-quality vendor independent software services around enterprise service assurance systems to our customers, on a global basis. Mibtree is an IBM Premier Partner, and is 'AAA' accredited for service delivery excellence. Our IBM Tivoli expertise is based around the Netcool product suite, Maximo, TADDM and storage products providing network, systems, and application monitoring and management, Network and application discovery and RCA, Asset management, Service desk and Enterprise Data and Storage Management solutions.

  • Orb Data's photo

    Orb Data is an AAA accredited IBM Premier Business Partner specializing in the design, deployment, and support of ITSM Solutions built around the Tivoli Automation portfolio. Services include Business Analysis, Project Planning, Technical Consulting, Education, and post implementation management and support.

  • Projectech's photo

    Projetech is an IBM Business Partner who specializes in the Maximo® Enterprise Asset Management solution. For over 10 years, Projetech has been providing an economical alternative to managing Maximo in-house. Our Maximo as a Service (MaaS) solution provides our customers with a secure, affordable, and simple alternative.

  • Sigma's photo

    Sigma is a leading supplier of solutions within IT Management and Information Logistics. With a Nordic customer base, we deliver to an international market and focus on functional engagements. Sigma is listed on the Stockholm Stock Exchange and has about 1300 employees in nine countries.

  • Sirius's photo

    Sirius helps organizations solve complex business challenges so they can meet their business objectives. To achieve our position as a top solution provider, we've built a nationwide consulting, sales and services organization that provides best-of-breed technologies from across the full spectrum of information technology, including hardware, software, storage, networking, security and voice. Then we back it up with post-sale support that ensures you get the maximum benefit and value from your investment.

  • Teamswift's photo

    TeamSwift is an IBM Accredited Business Partner, specialising in cloud computing and IT Service Management. We provide dynamic infrastructure solutions based on Tivoli Service Automation Manager, Application Discovery and Dependency manager, Provisioning Manager, Monitoring and Endpoint Manager. We are trusted advisors for our customers and can align business process with best IT practises such as ITIL.

  • Trianz's photo

    Trianz works across a wide range of industries, and serves a range of clients from emerging high-growth organizations to those in the Fortune 100. We work across geographies and our work spans a variety of business, technology and outsourcing initiatives. Trianz provides a full-range of IT services spanning across strategy, implementation and ongoing maintenance to enable quantifiable business results by leveraging technology. Our IT services include specialized Custom Application Development, Application Maintenance, Information Management, Testing, IT Service Management (ITSM), and Enterprise Services (Oracle, Ariba, and BI and DW).

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