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Isabell Schwertle is a lead developer in the Tivoli System Automation product portfolio, and she is responsible for multiple areas within the product. Isabell is proficient in data center automation, high availability, disaster recovery and cloud technologies. Isabell studied computer science at the University of St. Andrews and Stuttgart Media University, graduating in 2007.
Meet the Experts
Nicola Yap is an information architect at the IBM Toronto Lab. Since 1997, she has helped teams at IBM and other companies to evolve the way they develop documentation and improve the user experience for their customers.
Delia Rusu is a usability-oriented information developer for Tivoli Provisioning Manager. In her role, she is also responsible for the user assistance for the product, the overall consistency of the terminology on the user interface, and the search engine optimization for the various information deliverables that are provided with the Tivoli Provisioning Manager product.
Ian Watts is the test architect for Tivoli Provisioning Manager. In his role, he is responsible for ensuring that the product that ships of of the best quality possible. He is also responsible for the TPM service stream quality and setting the tools and strategies used to test the products. With his deep knowledge of the TPM product and many years as a test automation developer Ian plays an important role in release development as the test architect and a part of the product architecture team. Ian is also a member of the QSE Test Automation team that looks to set the strategy for testing across the IBM Software Group. He is also a well known advocate for customers using TPM and has been involved in designing new solutions to resolved issues faced in the field with a specialty in TPM SDI infrastructure and cross product integration points.
IBM Service Engage delivers integrated service management solutions when you need them – at your fingertips, a click away...
- Application Performance Management
- Asset Management
- Business Service Management
- Cloud/Virtualization Management
- Data Center Automation
- Endpoint Management
- Jazz for Service Management
- Network and Service Assurance
- Process Automation
- Real Estate and Facilities Management
- Software Defined Environments
- Storage Management
- System z