The Rational approach to technical enablement
From the developerWorks archives
Date archived: March 17, 2017 | First published: November 12, 2008
from The Rational Edge: Read how two leaders in the IBM Rational organization describe the challenges and practices of preparing customer-focused field teams to help businesses succeed.
This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.