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Improve response time when the Rational Change server populates list box values
The external list box feature is an enhancement added in IBM Rational Version 5.3, from Fix Pack 5.3.0.2 onward. Ritesh Nigam explains when to use and when not to use an external list box values cache to improve server performance. He provides the code to add to the configuration file and other instructions. This information is helpful if you use external list box scripts extensively on your Rational Change server.
05 Apr 2013
Working with the IBM Rational Change project security feature: Part 1. Introduction and terminology
The project security feature was added to Rational Change in Version 5.3 an alternative to traditional database security, where privileges are statically assigned at the database level. When you enable project security, rather than assigning users static privileges that apply to all change requests (CRs) and tasks within a particular database, users are assigned dynamic privileges within the context of a set of related CRs. This makes user management for Rational Change 5.3 easy. Part 1 of this two-part article explains the feature and the related terms. The purpose of both parts is to make you comfortable with the terms used in the feature before you begin using it and to help you understand and implement the feature easily.
30 Oct 2012
The dynamic required attribute feature in Rational Change
This article helps administrators learn how to define dynamic required attributes, set up rules for this feature and understand how it works on various Rational Change forms. Use dynamic required attributes to gather relevant data from users when a change request is entered, transitioned, or modified, outside of the Lifecycle Editor in Rational Change. This article also explains how the end user is affected by dynamic required attributes.
Also available in: Chinese  
22 Apr 2014
Debugging techniques for IBM Rational Change runtime problems
When you know some of the different levels of debugging techniques to analyze any runtime problems in IBM Rational Change enterprise change management. software, you might resolve the issue yourself without calling tech support. Even if you do have to call, you’ll be better prepared and save considerable time, because Level 3 support engineers often ask you to add or edit configuration settings. So either way, you’re likely to save time and avoid frustration.
09 Aug 2011
Working with the IBM Rational Change project security feature: Part 2. Set up project security, create and manage rules
Project security is the new feature added to Rational Change 5.3. This makes user management for Rational Change 5.3 easy. Part 1 explained the feature and terminology. This part explains how to set up project security and then create and maintain project rules for your organization.
06 Nov 2012
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