IBM RFE Community: How to search for a request

developerWorks explains the technology request for enhancement process


Your narrator is IBM developerWorks Quality Assurance Lead Govind Baliga: Hello. My name is Govind Baliga, and I work at IBM on the IBM developerWorks website supporting the IBM RFE Community application. In this tutorial, we'll learn about how to search requests and save searches.

First, we'll go to IBM RFE Community and then go to search, enter the search criteria, click on the request link to view the details of the search on the results page, and then finally we'll go to save and manage search.

So let's first go to the IBM RFE Community landing page. From here, you can filter by brand, so you can view the brand-specific landing page. For this tutorial we'll select Rational from the brand dropdown list and click submit.

You will then be taken to your Rational RFE Community landing page. From here, if you want to search for requests, click on the search tab. You will notice that the Rational brand is preselected on the search page. If you were to run a search against the Rational brand, you will get about thousands of requests.

So, obviously, we want to filter it down by other search criteria. So, as you can see there, are 17,000 results based on just Rational brand search criteria. So, let's go ahead and select a product family. You will then drill down by RFE Community product and then click on search.

This now shows about 160 results, so you can view 20 results per page, which is the default. You can change it to 50 or 100. So, since this is more than what you can go through the list in a given session, let's just further drill it down by providing a component. We select overall site, click search and now you have 24 search results.

On the results page you can see each of these results have an ID, a headline, status and the date when this request was created. You can also click on show summaries to see a brief summary of each of these requests. Let's say you found the RFE that you're looking for, 12179 accessibility support, example work with our JavaScript.

So, click on this request headline and now you're taken to the view request page which shows the details of this particular request. You can also see how many people have voted on this request, how many have commented and how many users have added it to their watch list. So, this is how you will go about searching a request and viewing the details of the request.

Alternatively, if you know the ID of the request, you can also enter that in the search results, search criteria page, by clicking on search by request ID or IOC numbers. So, let's say if I knew the request ID number, you can click on search and now you can see there's only one search result that you entered the criteria for. Clicking on this headline will take you to view request page.

So, that's how you go ahead and search for request by providing different criteria including entering a specific ID. Now, the next part of this tutorial will include on saving the search and managing them. Let's say if you know that you're going to be running a particular search criteria over and over again; however, you do not want to provide those criteria every time.

So, what you can do is click on the search, provide the search criteria and then click on save search. This will prompt you to enter a name for the search. You can alternatively enter a description for this search and review the criteria for search and their values and then click on submit.

This will save the search, as you can see the confirmation that appears on top here. In order to run the search, the next time you want to run the search, you can click on run my searches tab. Click my searches link.

From this page, you have several options for this particular search that you saved earlier. You can run the search. You can rename the title of the search. You can view the criteria, or you can remove the search. So, to view the criteria, you just click on view criteria and just to make sure that we have saved it correctly. And then to run it, you click on run. This will now execute the search that you had saved earlier and display all the results. So, this is how you go about searching for criterias, managing them and saving it.

So, this is the URL for the website for IBM RFE Community. We hope you'll take the information provided to you in this tutorial to be able to go out to the RFE Community and be able to successfully find the RFEs that you're interested in. Thank you for your time.

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ArticleTitle=IBM RFE Community: How to search for a request