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Abby will be missed. As an O&IBM'er for several years, it was great to work with the team she built, nurtured, challenged, and led. Most agency people aren't so lucky. While never easy or simple, it was a fantastic experience for anyone lucky enough to get on the team. She made us believe "Boiling the Oceans" was just another daily task that we should - and could - do... Mr. Sam - these are BIG shoes to fill. I hope you are as successful as LVG in choosing the next IBM Brand Steward. Even the best agency needs a great client to deliver great work.Abby, I wish you well.Edward O'Meara