The IBM Support Portal is the gateway to online technical support for over 80,000 IBM software and hardware offerings. To make the most of your visit to the site and to find the information you need, you should always select a product at the top of the Support Portal page. The Support Portal provides a wealth of information, if you select a product.
As part of the recent refresh, the Support Portal design team focused on simplifying product selection. Through feedback and traffic data, we learned that most of our clients visit... [More]
Navigating in the newly redesigned Support Portal is now even easier!
On the homepage, after you have selected a product, it's easy to browse content and then return to the homepage. Just use the "breadcrumbs" or navigation trail on the top of the page.
As you can tell from the example page, you have the option to stay within the product you have selected or go back to the Support Portal homepage to select a different product.
When you visit the Support Portal to read the latest Flashes and alerts,
you are accustomed to looking in the Flashes and alerts module as outlined in red below.
To see all of the items, you would select More , indicated by the green arrow.
In the NEW Support Portal, on the product page for a given product,
you will select the Flashes and alerts link in the “Product support content” section.
This will take you directly... [More]
In March, we refreshed our IBM Support Portal to provide additional function and to make it easier for you to find the information you need.
The lastest version of the website provides enhancements in these areas:
Filter on "All tags" or "My tags" (Requires sign on)
Search for English documents
Direct access from www.ibm.com/support for additional locales
IBM Systems Workload Estimator
The IBM Systems Workload Estimator is
a web-based sizing tool for IBM Power Systems ™, System i®, System
p®, System x®, IBM Flex Systems ™, and IBM PureFlex ™Systems. You
can use this tool to size a new system, to size an upgrade to an
existing system, or to size a consolidation of several systems.
Estimator allows measurement input to best reflect your current workload
and provides a variety of built-in workloads to reflect your emerging
application requirements.... [More]
Looking for product literature for IBM PureFlex Systems? Browse IBM PureFlex System Solution briefs, Analyst reports, White papers, Data sheets, Brochures and Flyers at the IBM PureFlex System literature site. IBM PureFlex System product support documentation is available through IBM Support Portal. Simply select your product and then go to the Documentation tab.
You may also use
the Shortcuts module to quickly navigate to the documentation you need.
For more information, view the short YouTube video... [More]
The IBM Electronic Support YouTube Channel provides information and tutorials that will acquaint you with the IBM Electronic Support portfolio. Support Portal These
videos help you use the IBM Support Portal, a unified, centralized view
of all technical support tools and information for IBM systems,
software, and services worldwide. IBM Support Portal overview Getting started with IBM Support Portal using Quick Start What is the IBM Support Portal? IBM Support Portal Quick Tip: Customizing Your View ... [More]
In addition to the helps for using the Fix Level Recommendation Tool
(FLRT) that you can find on the FLRT web site, you can now get help in a
new video. This YouTube video demonstrates the basics of using FLRT and
also shows how to use new features, such as getting a report for
multiple LPARs and using a saved inventory file to populate the fields
on the FLRT input page.
If you haven't used the latest FLRT yet, visit the site and check it out:
Fix Level Recommendation Tool
And follow... [More]
you know that you can decide which modules appear on each of the
Support Portal pages? When you sign in you can customize each page by
removing, adding, and rearranging the modules in the middle of the page.
First, sign in to the IBM Support Portal using your IBM Web ID. To remove, move, or resize a module already on the page, use the controls in the title bar of the module. The Customize menu on the right side of the page gives you the option to select other modules for the current... [More]
Many IBM clients use the IBM Support Portal. It is a unified, centralized view of all technical support tools and
information for IBM systems, software, and services worldwide. The
IBM Support Portal is your gateway to all of your technical support
While you can access many resources on the IBM Support Portal
anonymously, signing in with your IBM web ID provides more
benefits, such as
Accelerated Value Program