Jon Raslawski on Web Experience and Social Business
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Jon Raslawski, Web Experience Software Sales Leader, IBM explains how social technologies can be incorporated into web portals inside the firewall. By treating every application as a service (including social applications) makes it easy to create environments in which a social layer can add value to an existing business process.
In terms of skills required in the workplace, Jon stresses the need for individuals that understand both the business and IT sides of the organization, and who are able to converse with both these constituents.