Banking, utilities, taxation, health care, insurance ... regardless of the industry, you'll find fraud. Seems the ubiquitous nature of Internet transactions has increased the potential for online fraud. Senior Product Manager for IBM Enterprise Content Management Solutions Jeffrey Douglas joins me to talk about online fraud today: What it costs the consumer (ultimately!) and how sophisticated it can be.
Jeffrey explains the factors that have made fraud so visible -- the recession, a more consumer-oriented knowledge of risk and compliance,... [More]