The greatest joy for us at the symposium are the discussions with customers, both formal and informal.
It is extremely gratifying to see how our products add value and savings to the companies using them. For instance, testing only a few SKUs with Inventory Analyst safety stock recommendations helped one company discover that they were holding excessive amounts of inventory in some locations and led to quick savings. Many of our customers are running Inventory Analyst on a monthly or quarterly basis in order to make sure their inventory levels are set correctly.
Many companies have set up supply chain strategy groups and are not making any decisions without first running LogicNet Plus models. This is the essence of moving from static, occasional analysis, to dynamic, ongoing analysis and reflects the maturity of supply chain practices and the software capabilities that enable this. Despite this, some users still lament that their companies are working in silos, including use of local key performance measures (for instance for plants) that do not encourage an end to end supply chain approach and they hope to be leaders in driving for this.
Most of the companies using the software are global SAP customers with full implementations of SAP SCM, highlighting that our solutions are complementary to SAP SCM. With some work to create
a data warehouse or universe for network design models or a light integration for setting safety stocks, companies benefit from having the right tool for the task at hand.
3PLs and consultants, who have always enjoyed the ease of use of our software, are leading in the use of the Carbon Footprint extension for their customers supply chain analysis. They also lavished praise on the new visualization and reporting capabilities that have recently been added to the products.
Finally, we received feedback and ideas for new features that we plan to use for the continuous improvement of the products and to make sure we maintain our lead in the market.