IBM released its 2010 Global CEO study, Capitalizing on Complexity. "Previously, CEOs have consistently identified change as their most pressing challenge. Today, CEOs are telling us that the complexity of operating in an increasingly volatile and uncertain world is their primary challenge. And, a surprising number of them told us that they feel ill-equipped to succeed in this drastically different world."
One of the key insights is the CEO's desire to build operational dexterity: "CEOs are mastering complexity in countless ways. They are redesigning operating strategies for ultimate speed and flexibility. They embed complexity that creates value in elegantly simple products, services and customer interactions."
This focus on "speed and flexibility" fits well with our recent work on flexibility and the ILOG Optimization and Supply Chain solutions. For example:
- manufacturing firms are looking to determine which plant should make which product
- retailers are looking to build in flexibility with better flow path strategies and better shelf space planning,
- plant managers are looking for advanced scheduling optimization to create more day to day flexibility
- shipping companies looking to create flexibility by quickly and cheaply getting empty containers back to the correct location
- inventory planners are building better flexibility and responsiveness by maintaining correct inventory levels and identifying the root causes of inventory issues.