At a the recent Manufacturing Leadership Summit, Toshiba gave the "Manufacturing Leadership 100 Award Winner Case Study Presentation." The talk was titled: "Using SCM to Create Competitive Advantage."
In the talk, they mentioned that they used IBM ILOG LogicNet Plus XE to model different options. Among the improvements that they saw, the cost per shipment decreased by more than 12%. In addition, obsolescence reduced by more than 40% and missed service calls reduced by more than 16%. This all helped lead to double digit growth in customer use of Toshiba Supply Chain Services.