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Notes from Rational Support
Notes from Rational Support: IBM Rational Client Support content delivery coordinated by Naomi Guerrero. We follow the IBM Social Computing Guidelines.
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    IBM Rational is now a part of the IBM Cloud Family

    naomimg 060001F9C7 | | Comments (4) | Visits (4755)

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      Happy Friday!   Please take a moment to read the latest blog post written by my manager, Kelley Anders .  Her blog explains internal management changes and uncovers division changes that impact the Rational product portfolio. In a nutshell, Rational is now a part of the Cloud division. Learn more below...   https://www.ibm.com/developerworks/community/blogs/aimsupport/entry/Changing_Channels?lang=en_us

    Tags:  rational-client-support rational-client-success

    One stop details on RPT Command line execution

    AnuMohanCP 2700023V0K | | Visits (3943)

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      Here are the details for executing an RPT schedule from a command line (without GUI).   Tool : IBM® Rational® Performance Tester schedules or tests can be executed from the command line outside of the Eclipse Workspace.   Resources: Rational Performance Tester: Running a schedule from the command line   Video Lecture 8, Part 4: Two Other Ways To Launch a Schedule  ... [More]

    Tags:  rational-client-success rational-performance-test... rpt rational-client-support

    Executing a mobile test script from the command line interface using Rational Test Workbench

    XPXK_Vijayakumar_Pandi 270005XPXK | | Visits (4840)

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       Executing test scripts from command line interface is one common task every tester does.    In this blog I will take you through the command line execution of the mobile test script using Rational Test workbench   Prerequisites   Desktop : Windows Workbench : IBM Rational Test Workbench 8.7 or later  Device : Android/iOS Device or Emulator/Simulator Application Under Test : www.google.com   First step what you need to do is configure the application in the workbench under web application as shown in... [More]

    Tags:  rational-client-success rtw rational-test-workbench rational-client-support

    RFT installation throws "post-install configure" phase error

    Jincy Rejin 270005N7MX | | Visits (4665)

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      During RFT installation, sometimes you might have encountered the below error in IBM Installation Manager.   Error during "post-install configure" phase:    Error executing the C:\ProgramFiles(x86)\IBM\RFT\FunctionalTester\installscripts\installInternal.bat command:status=255.     The below message could be found in the installation manager log file located in C:\ProgramData\IBM\Installation Manager\logs: C:\ProgramData\IBM\RFT\customization XCOPY is not recognized as an internal or external command,... [More]

    Tags:  rational rational-client-support rational-functional-teste... rft rational-client-success

    Handling playback failure while performing action on hyperlink control

    XPXK_Vijayakumar_Pandi 270005XPXK | | Visits (3244)

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      So many factors will affect the automation script play back when you are interacting with application GUI. Once such instance is, where play back fails when RFT tries to perform click action on hyper link control (could be any other control). Though this issue does not consistently  happen it might happen intermittently due to application loading speed, RFT play back speed, Application Program Interface (API) used or some other factor as well. RFT provides API such as sleep(), watiforexistance(),IsVisible()....  using which you... [More]

    Tags:  rational-client-success rft rational-functional-teste... rational-client-support

    RFT installation throws "rtivregister.exe - Common Language Runtime Debugging Services" error

    Jincy Rejin 270005N7MX | | Visits (4173)

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      During RFT installation, you might encounter the below error   rtivregister.exe - Common Language Runtime Debugging Services Application has generated an exception that could not be handled. Process id = XXXX, Thread id = XXXXX Click OK to terminate the application. Click Cancel to debug the application.   After clicking OK , RFT installation would be carried out; however you will not be able launch RFT on the machine. In Windows Registry Editor, under the HKEY_LOCAL_MACHINE\SOFTWARE\Rational Software\Rational Test\8 path,... [More]

    Tags:  rational rational-functional-teste... rational-client-success rational-client-support rft

    Resolving common file conflict between two different RTC Streams

    Arun K Sriramaiah 2700076GE8 | | Visits (3983)

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      Have you run into issues where you need to resolve common file conflicts between two different IBM Rational Team Concert (RTC) Streams?   Below is a scenario that explains a use case where this can occur:   Stream1 is flow target to Stream2.   Repository Workspace RWS1 is Flow Target to Stream1.   hello.java common file has been modified from two different location (e.g: Stream1 and Stream2).   Now the conflict occurs when you try to deliver the changes from RWS1 to Stream1  (assuming the hello.java file was... [More]

    Celebrate the women in your life this weekend!

    naomimg 060001F9C7 | | Visits (3483)

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                                                  I hope you have a wonderful weekend celebrating the special women in your life! Happy Mother's Day!    

    Tags:  rational-client-success rational-client-support

    Best practices for configuring Rational Performance Tester after installation

    PaulLiskay 06000284J3 | | Comment (1) | Visits (8377)

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      After installing Rational Performance Tester, what additional configurations should be done to ensure successful recording and playback?   I recommend the following:   1. install the java policy files, refer to "Downloading the unrestricted JCE policy files for Rational Performance Tester " at https://www.ibm.com/developerworks/community/blogs/nfrsblog/entry/downloading_the_unrestricted_jce_policy_files?lang=en   If using external load agents, make sure the java policy files for the agents are updated as well.... [More]

    Tags:  rational-client-support rational-client-success rational-performance-test... rpt

    How to do a non-adminstrative install of Rational Integration Tester 8.7.1

    PaulLiskay 06000284J3 | | Visits (3636)

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      This shows to install Rational Integration Tester as a non administrator user 1. Start at https://www-01.ibm.com/support/knowledgecenter/SSBLQQ_8.7.1/com.ibm.rational.rtw.install.doc/topics/c_installation_non_admin.html 2. Install Installation Manager as non admin by running userinst.exe Refer to https://www-01.ibm.com/support/knowledgecenter/SSBLQQ_8.7.1/com.ibm.rational.rtw.install.doc/topics/c_installation_non_admin.html%23c_installation_non_admin__non-admin_install?lang=en   3. This puts RIT in... [More]

    Tags:  rit rational-integration-test... rational-client-success rational-client-support

    Insight server application requires anonymous license on startup

    Arllen 0600018SFB | | Comments (2) | Visits (6284)

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      Repost with corrections. See Update below.   If you have configured your license server to deny the anonymous user an Insight license, Insight will not start up correctly and users will not be able to log into Insight.  In new Insight installations, this problem may not happen until the trial license expires.   When you have this problem, you will see errors like this one in your WAS SystemOut.log file:   00000060 licensing E CRREL1033E: User 'anonymous' cannot log on to the Rational Insight report server. The... [More]

    Tags:  rational-client-success insight rational-client-support rational-insight rational

    Avoid overwriting exising keywords during import using RQMExcelImporter into RQM

    AnuMohanCP 2700023V0K | | Visits (3995)

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      This blog talks about handling keywords while you are using the RQM Excel Importer utility to import test data (testcases, testscript etc..) stored in XLS file into RQM Server. Read Here:  RQMExcelWordImporter   You might notice during import of test data using RQM Excel import utility that 'keywords' included in the RQM excel import excel sheet overwrites existing keywords stored in a RQM Project Area. This happens due to not meeting the required conditions while importing keywords as part of your test data in the XLS... [More]

    Tags:  rational-client-success rational-client-support rqm rational-quality-manager

    Getting started with Rational Integration Tester Starter Edition

    naomimg 060001F9C7 | | Visits (2672)

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      Check out this video to help you get started with Rational Integration Tester (RIT) Starter Edition.      

    Tags:  rational-client-success rational-cliient-support rational-integration-test... rit

    Unable to recognize a vb.label control using descriptive code in RFT

    Jincy Rejin 270005N7MX | | Visits (3282)

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      You might encounter a situation where RFT is unable to recognize a vb.label control in a Visual Basic (VB) application using descriptive code. RFT is able to find the control using the recorded script. However, the regular descriptive find() code ( shown below) is unable to recognize a vb.label control. TestObject[] findlabel = (findwindow1.find(atDescendant(".class","Label", "Name","Label1" )));   Properties of the vb.label control in object map:   The below shown modified find() code... [More]

    Tags:  rational-functional-teste... rational-client-success rational-client-support rft

    Handling “Java version out of Date” Pop up while working with RFT

    vinayhs 270002JFCW | | Visits (3796)

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        While executing  Rational Functional Tester (RFT) scripts,   “Java version out of Date” Pop Up could come up. This  could halt the the proceedings. This is a Java security protocol to help user to remind and upgrade to the latest JravaRuntime (JRE).  This cannot be disabled or cannot be handles as unwanted windows.   Here's a workaround that might help! You can run the Java Control Panel as administrator, and then make changes to the Java update settings. Schedule the update... [More]

    Tags:  rational-client-support rational-functional-teste... rft rational-support rational-client-success

    RFT playback throws "com.rational.test.ft.sys.InvalidSpyMemReference" error

    Jincy Rejin 270005N7MX | | Visits (5135)

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      While executing scripts in batch mode in RFT, during this long run, sometimes you might encounter the below error   com.rational.test.ft.sys.InvalidSpyMemReference Invalid Spy Memory reference: Heap#=5 blockId=0x000825f0 uid=0x00000cf1   In my experience, there are a couple of ways you can try to resolve this. During playback, you can try following the below procedures in an RFT script. An alternative is to use a test machine to increase heap size, find those instructions below. Functional Test Script: 1. Unregister the test... [More]

    Tags:  rational-client-success rational-client-support rft rational-functional-teste...

    Command line Execution of scheduled scripts leading to memory leak under IBM Rational Performance Tester

    Rajeshavanthi 2700022MCX | | Visits (3296)

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      IBM Rational Performance Tester facilitates the script execution to be performed from the user interface section or alternatively execute the scripts via command line editor. For more information on how do you specify the command line parameters for script execution, you may refer this link . Sometimes, it could also be a case that you specify each and every command line parameters, but notice a memory leak problem taking place. And, the same when performed from the RPT web UI section, the memory leak problem does not surface. So the... [More]

    Tags:  rational-performance-test... rational-client-success rpt rational-client-support

    A new fix pack for Rational Application Developer for WebSphere Software is available!

    naomimg 060001F9C7 | | Visits (3745)

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      A new fix pack for Rational Application Developer for WebSphere Software is available. Find all related links for this release below!   Check out "What's New" here: http://www.ibm.com/support/docview.wss?uid=swg24042037 New Feature Details: http://www.ibm.com/support/docview.wss?uid=swg27046332 Build Utility Details: http://www.ibm.com/support/docview.wss?uid=swg24042062 Product Updates: http://www.ibm.com/support/docview.wss?uid=swg27007823 Defects Resolved: http://www.ibm.com/support/docview.wss?uid=swg27024873... [More]

    Tags:  rad rational-client-support rational-client-success rational-application-deve...

    Mobile script recorded on Android devices fails to play back on iOS devices using IBM MobileFirst Platform Test Workbench

    XPXK_Vijayakumar_Pandi 270005XPXK | | Visits (3250)

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      In today's world, mobile technologies and applications developments are growing bigger and faster.  It is always a challenge to develop,test and release the mobile app in no time without compromising its quality to meet the market demand.   Having said that, It is always expected that, mobile automation tool support for cross platform app testing, which plays major role in reducing the time consumption of the tester during the test cycle.  IBM Rational Test Workbench supports cross platform in mobile automation testing... [More]

    Unable to Save formal review section after adding approver/reviewer in RQM

    Kiran Byrappa 270001YMWT | | Visits (3177)

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      You will be  unable to save formal review section after adding a approver/reviewer in RQM 5.0. Analyzing the logs, it would show many  “Null Pointer Exceptions " errors and all Null Pointer Exceptions found in the log would concur at the same file,    “com.ibm.team.workitem.common.internal.WorkItemCommon.createWorkItem() “    method as being unable to create the Work Item of type review the case. The  likely cause in this case is that the Work Item type is null which... [More]

    Tags:  rational-quality-manager rqm rational-client-success rational-client-support
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