We are inviting you to attend our August/Sept Customer Orientation Webcast series, and to help ensure that you get the maximum utilization out of your IBM products.
During this informative 45 minute presentation and Q&A, we'll explain how to:
Obtain the most out of your IBM Support experience. We will walk you through FAQs, tech bulletins, forums and much more.
We will discuss/demo how you can create cases, update existing cases, escalate cases, generate case reports and submit enhancement requests using the IBM Support Website.
we'll also discuss the high level of service you can expect from our existing customer care program.