Here are two new (and relatively new) videos from IBM eSupport. We hope you'll find these useful, informational, and helpful as you navigate through IBM for your support needs....

                                

This video provides an overview of the IBM Support Portal, a unified, centralized view of all technical support tools and information for IBM systems, software, and services worldwide.

             

                  

 

 

                                      

This video demonstrates the convenience and value of electronically chatting with IBM technical support experts.

                       

                           

 

 

 

                                                

Tags:  esupport rational rational-client-support chat portal videos

 
 


Tags:  videos rational jazz.net jira clm oslc

     
Have you noticed all the new videos over on the IBMJazz Youtube account? No? Well allow me to highlight them for you below. The following are three hot new videos discussing points of the Five ALM imperatives.  Once you've perused the videos, head on over to Jazz.net for even deeper info on ALM/CLM, the various products which make up the suite, and how they can all combine to work for you!

          

• Five imperatives for ALM - Improve Quality with Lifecycle Traceability
  This is a video in the series for the Five ALM Imperatives, focusing on how to improve quality with Lifecycle Traceability. Check out the corresponding blog post by Monica Luke as well!
  
  　
• Five imperatives for ALM - Reduce costs with Continuous Improvement
  This is a video in the series for the Five ALM Imperatives, focusing on the ability to reduce costs with Continuous Improvement
  
  　
• Five imperatives for ALM - Improve predictability with Development Intelligence
  This is a video in the series for the Five ALM Imperatives, focusing on how to improve predictability with Development Intelligence.

  　　

  The following two ALM videos were highlighted previously on NFRS, but we wanted to add them to this post as well for continuity and in case you missed them previously:

  • Five imperatives for ALM - Accelerate time to delivery with Real-time Planning
    This is a video in the series for the Five ALM Imperatives, focusing on the value of accelerating time to delivery with Real-time Planning.
    
    　
  • Five imperatives for ALM - In-context Collaboration
    This is a video in the series for the Five ALM Imperatives, focusing on the value of In-context Collaboration and how it can maximize product value.

    　

    And lastly, how about an oldy-but-goody just to round it all out:

    • Rational Collaborative Lifecycle Management demo (using 3.0 Beta 2)
      How do you know when you're really ready to release? Answering this question requires ALM visibility spanning project management, requirements, coding, build and testing artifacts. In this demo, we show how the Rational solution provides the end-to-end visibility agile teams need to succeed with ALM. The demo starts with a development plan that shows the relationship among plan items, requirements and test cases. We see how adding a new plan item to the release backlog drives a choreographed set of team activities for project managers, analysts, developers and quality professionals. Rational Team Concert, Rational Quality Manager, and Rational Requirements Composer were demoed using the 3.0 Beta 2 versions. Visit jazz.net to learn more about our next releases.