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Think Friday: Asking for feedback
No, this isn't an opinion missive or thought leadership article on how to ask for feedback. No, today is all about transparency and clarity. I'd like to take this Think Friday opportunity to beg, grovel, and blatantly outright ask for your input. We've been running the Rational Support social spaces for well into three years now, gaining on four in some spaces. All our efforts are of course focused on providing you, our clients, with higher value and better ways of finding solutions. Over this time we've sent out a few surveys to get a sense... [More]
Tags: rational-client-support rational social-business feedback survey community |
Rational tops the EDC Users' Choice Report!
Analyst reports and recommendations are all well and good (really, we love them!), but when it comes down to it, a Users' Choice award shows us that YOU think we're pretty darn good too; and that means the world to us! To quote from the EDC Report's May 29th press release (highlights are my own): " Users of IBM's Rational tool suite are more satisfied with its features and capabilities than users of any other major software development platform according to the just released Evans Data annual User’s Choice Software Development... [More]
Tags: award users_choice rational rational-client-support report survey |
Survey says... the RCS 2011 year end Social Business survey results are in!
The long awaited results from our 2011 End of Year survey on Rational Client Support's Social Business efforts are in. You may recall back in December that we ran the survey over the course of the month, ending Dec 31st . Well, we've run it all through our trusty Megatronhydromatic-5000, twisted knobs, pushed buttons, and switched toggles to get some results (don't ask if we used Watson , they won't even let Jason in the same state... something to do with protecting the system from data "corruption", whatever that means ...), which... [More]
Tags: survey rational-client-support social-business rational results |
Survey closed, thanks for your feedback!
Happy New Year to one and all! Our survey is now closed as of 11:45pm PST last night. Thank you all who responded for providing your honest feedback and insight! Once back in the office (after January 3rd) we will begin collating and analyzing all the fabulous feedback we received over the past month and will share our findings with you as soon as we have results to share! For now, enjoy the remainder of your holidays and try not to think too much about anything or turn the lights up too bright... we're sure the headaches will subside... [More]
Tags: year-end-2011 rational-client-support rational survey |
Take our quick survey and help us provide you with even more value!
Quick! Click here: http://www.surveymonkey.com/s/G8SFMY6 You, yes YOU can help! By taking our quick 6 question survey , you can provide us the valuable feedback needed to improve our channels and improve the value you see by following us! As you may recall from earlier this year, these surveys are specific to the work Rational Support has been doing within the social business spaces. Specifically this means here on our blog, through our Twitter feed, and of course on our Facebook page. By providing your brief feedback surrounding these... [More]
Tags: survey rational feedback rational-client-support |
