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These are the top 20 technotes across all Rational products that were reused during August to help solve your PMRs. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
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The IBM Rational Licensing Support Team in Bangalore is conducting an Open Mic session covering token licensing concepts. This session is helpful to those in that area looking for more information on the topic.
Feel free to to nominate yourselves, or any members from your team who are interested in taking part in these sessions by entering the details in the Open Mic registration page.
For more information on these and other sessions, see the Rati
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You won't want to miss the following items that went live last week on developerWorks Rational! From articles to trials to webcasts, to featured authors, you'll find the best information right here:
Rational Focal Point 6.6 OSLC service provider capabilities
Best practices for systems and software development
IBM Rational solution for systems and software engineering
Source control process recipes for Rational Team Concert
Rational Focal Point: http
Rational Method Composer: http
Rational Team Concert: http
Richa Awasthy lives in Sydney, Australia and works with the IBM Asia Pacific Support Team at the Cumberland State Forest office. She is committed to helping you succeed in your job. She actively blogs, participates in forum activity, and writes developerWorks articles. Her career at IBM began in 2006 when she started as a developer. Now, several years later, she has experience with Rational Functional Tester, Rational Integration Tester, and Flex application testing. Not one to stop there, Richa is now learning about DB2. In her spare time, Richa enjoys reading with a cup of coffee in hand and music playing in the background. Saving the environment is another interest of hers. Sounds like Richa is set to conquer the world.
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In this 3-part series, Rational Technical Specialist Ricardo Camacho introduces you to the concept of Systems Engineering and how it is done across an enterprise and across applications via Rational Rhapsody Designer v4.
AcdntlPoet 2700019V2G Visits (2550)
These are the top content reused during August to help solve your Rational Team Concert issues. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
There have been few queries from clients asking if it is possible to import work items by e-mail into IBM Rational Team Concert. This is a somewhat complex topic as it isn't currently supported, but there is a potential work around. Let's take a look at the information:
A. There are the following properties in Advanced Properties page of the CCM application in RTC:
Online Help for this says: "A periodic task runs on the server that checks for mail received for work item creation. This property specifies the time in seconds between runs of this task."
B. Here is a brief on this feature from Jazz.net wiki
C. However, there has been an RFE on this already and you might want to add a comment here with your additional business justification. The details, along with a business justification should add more weight to this RFE.
I hope this note adds to the links above on this topic.
AcdntlPoet 2700019V2G Visits (2010)
Always providing the greatest content on IBM Rational products and concepts, the following not-to-miss items went live on developerWorks Rational this week:
Quick start guide: Rational Team Concert and OSLC
Access OSLC services from IBM Rational DOORS
Deploy IBM Rational Insight 220.127.116.11 for the enterprise
IBM Rational Insight
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Big changes are on the way, all based on your feedback...
Here's what's coming in IBM Support Portal:
For a more in depth look into our new, simplified website design check out the eSupport community's blog post which includes over 20 screen shots of the new design based on input from clients just like you!
AcdntlPoet 2700019V2G Visits (2287)
Here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since August 28th! These links below are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products.... Plus, don't forget to check out the downloads tag to see any of the fixes you may have previously missed:
image credit: (c) 2012 WaywardCelt Photography
AcdntlPoet 2700019V2G Visits (2050)
In his article he begins:
With our focus on DevOps we know how important it is for app developers, app owners and/or operations to create a cross cultural alignment and come together to collaborate and develop an agile product.
So head on over to his post and read more for a deeper discussion on the DevOps theme and an outline of some key benefits and differentiators!
dmmckinn 1200006SCS Visits (2629)
Have you had a chance to check out the new 4.0.4 release of the IBM Rational Collaborative Lifecycle Management (CLM) products (Rational Quality Manager, Rational Requirements Composer, Rational Team Concert)? This new release delivers new features and enhancements such as the following and more:
Asset management, broadly defined, refers to any system that monitors and maintains things of value to an entity or group. It may apply to both tangible assets such as buildings, and to intangible concepts such as intellectual property and goodwill.
Know where your assets are....
IBM Rational Asset Manager is a collaborative environment for creating and governing software assets. A definitive library management system where you catalog, organize, use, reuse, manage, and report on any type of software, technology, or business asset.
A collaborative software development asset management solution, IBM Rational Asset Manager software enables organizations to identify, manage and govern the design, development and consumption of software assets, including services as part of a service-oriented architecture (SOA) initiative. The software helps IT organizations deliver innovative IT solutions while controlling costs, reducing application backlogs and improving business flexibility and responsiveness by facilitating software asset reuse.
Evaluate Rational Asset Manager now! http
Purchasers of IBM Rational Asset manager can choose among three types of product licenses: an Authorized User license, an Authorized User Fixed Term License (FTL) and a Floating license. The best choice for your organization depends upon how many people will use the product, how often they will require access. Lets understand the concepts of keys ( licenses ) behind this dynamic software.
Types of RAM (Rational Asset Manager ) Licenses:
Licensing Model for Standard Edition:
Licensing Model for Enterprise Edition :
Addresses different usage patterns
→ Administrators assign users to AU licenses: Collaborator or Publisher.
→ SE licenses cannot be used in an EE servers.
→ Collaborator license only allows search, download and comment on assets.
→ Audit report can be generated to show license usage.
→ Floating license is consumed by users not assigned an AU license.
→ Collaborator license is consumed initially until a publisher feature is invoked then license consumption switches to publisher.
→ 30 minutes of inactivity or logging out releases the license (Floating).
→ Programmatic access consumes a license → Concurrent programmatic access consumes multiple licenses equal to the number of concurrent programmatic access.
→ When a user searches and browses without authenticating then no floating license is used,
→ When an anonymous user displays a public asset details, then an available collaborator floating license is checked out,
→ When an authenticated user displays an asset, then a collaborator licence is checked out, unless you already have a publisher license from a previous action,
→ When an authenticated user modifies or submits an asset, then a publisher license is checked out ( and if a collaborator license was checked out, then it is check in )
→ When an authenticated user logs out, then the license is returned, for either collaborator or publisher, unless the user had other sessions,
For EE (Enterprise Edition) : each authorized user license is of one access type -> collaborator or Publisher
For SE (Standard Edition) : there is only one license type,
If the authorized user license is of type Collaborator, and the user attempts to modify or submit an asset, then an available Publisher license will be checked out.
Version 7.5 ( RAM ) includes the following enhancements and features:
Server licenses: Rational Asset Manager Enterprise Edition no longer requires the purchase of a server license, providing more flexibility in the deployment of clusters and stand-alone servers
Token licenses: Token licenses are now available. You can reduce deployment costs by sharing Token licenses across one or more Rational products.
How to reconcile the different editions & license types?
Help Help Help, I’ve got an error message and don’t know what to do!
We all know how frustrating it can be to encounter an error message and not know what to do to fix it. Please find error messages and their troubleshooting information below, collaborate with others to improve the product functionality without wasting a minute.
Error: Rational Asset Manager error: No valid license managers could be instantiated. There is an installation problem
Rational Asset Manager, Version 7.5 editions and licensing:
Rational Asset Manager, Version 18.104.22.168 release information:
Licensing model for client access licenses:
Article Author: Saurabh Tyagi
AcdntlPoet 2700019V2G Visits (2200)
From articles to trials to webcasts, you won't want to miss the following items that went live recently on developerWorks Rational:
Integrate SonarQube into a DevOps environment
Mobile testing with IBM Rational Test Workbench
Leverage the approval process in Rational Team Concert to implement quality practices
IBM SmartCloud Continuous Delivery
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Following is a uDeploy in-depth three day training combining whiteboard concepts, slides and uDeploy user interface demonstrations. The first video covers:
The other videos in the series can be found at the following links:
Saurabh.Tyagi 270005CY2K Visits (3327)
Let's understand the concept of Telelogic based products licensing concepts.
Focal Point - System for management of product and project portfolios.
License types supported by Telelogic products:
Understanding of "TELELOGIC_ LICENSE_FILE variable":
On Synergy, the location of the file is also stored in license_data.txt file on the same router machine.
The value of TELE
Telelogic applications that use FLEXnet rely on the environment settings that FLEXnet uses to find licenses. The applications search for license servers and license files in the following order:
License Value Description:
Node-locked license-file-name The full path to the license file on your computer.
User based feature:
A user-based license is tied to one specific user. This is compared to a floating license which anyone can use. A license Feature for a user-based license is recognized by the attribute USER_BASED on the FEATURE/INCREMENT line. The user who can obtain a user-based license are specified in the FLEXnet options file for the license server.
FEATURE RPE_PUBLISH telelogic 2009.1230 30-oct-2009 4 \
SIGN2="1EAF 827F -"
The users must be defined in a separate configuration file. The configuration file must be explicitly set in the license file
DAEMON telelogic "C:\Program File
The configuration file must list the users for the user based feature
The version number from the configuration file must match the version number from the license file (see in bold)
For the same feature both user based and floating features can be present. The user based should be listed first in the license file.
Please see the top 10 Frequently Asked Questions on the Telelogic licensing concepts:
We all know (I do) how frustrating it can be to encounter an error message and not know what to do to fix it. Now, you can find troubleshooting information and collaborate with others to improve error messages in the Information Center at: http
Understanding the Date Based Licensing Concept of Telelogic Products:
How to configure Rational Telelogic based license keys in Rational License Server 8.1.x on Microsoft Windows:
Configuring Telelogic License Server and Rational License Server on the same system:
Steps for installing IBM Rational License Server Telelogic V2.0.0:
How to update Telelogic license file:
Mixing licence keys for Rational (formerly) Telelogic products and other Rational software:
How to assign a specific port to the Telelogic DAEMON:
Adding Telelogic License Server to Rational License Server:
Procedure needs to be followed to set-up the Telelogic license server on Microsoft Windows:
How to fetch information on USER based licenses for Telelogic Products:
IBM Telelogic legacy product downloads:
Installation and configuration of Telelogic license server with a floating license file:
How to set up the Rational License Server TL 2.0 on Windows:
Telelogic License Manager service crashes after server reboot:
How to use the Telelogic borrow tool to borrow licenses for products that support license borrowing:
Rational License server versions and the corresponding FLEXnet versions:
Article Author: Saurabh Tyagi
AcdntlPoet 2700019V2G Visits (3283)
Pragmatic Scrum in Rational Team Concert, Part 1- These videos are a collection of pragmatic advice about using Scrum with IBM Rational Team Concert. Part 1 contains mainly orga
Pragmatic Scrum in Rational Team Concert, Part 2- These videos are a collection of pragmatic advice about using Scrum with IBM Rational Team Concert. Part 2 contains advice and information around "sprinting."
Avinash S 270001HXUA Visits (3495)
I have just been working on couple of IBM Rational ClearCase issues where a downgrade of the nfs version from nfs 4 was needed on their RHEL machines. So, I am sharing the info about the steps to downgrade the nfs version so that it can be handy if any of you also come across the same issues.
I hope this helps any of you who are also in need of downgrading to nfs 3.
AcdntlPoet 2700019V2G Visits (4689)
The new Rational License Key Administration and Reporting tool has released! Download the tool for free today, and start reporting against your usage of IBM Rational Products.
The reporting feature of the new Rational License Key Administration and Reporting tool generate license usage reports for IBM Rational Products using Flexlm and Jazz (CLM) licensing technologies. It provides reports on the use of floating and token licenses, including:
Some of the new administration features of the tool include:
For more information on downloading, installing, configuring, and using the new Rational License Key Administration and Reporting tool, see:
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We'll be back tomorrow with more great content focused on helping you get the most out of IBM Rational Support and your IBM Rational products!
For now.... It is that time of year when many Americans roll out that one last big blow-out barbecue party before the summer comes to a close and we look toward welcoming winter, albeit a bit trepidatiously. While the holiday has indeed come to symbolize the end of summer for many of us (it isn't, summer doesn't end until September 22), it started and remains as an American federal holiday to honor the worker; a day when we recognize the contributions of the American worker by relaxing and eating lots of BBQ
All this, of course, means your loyal blog admins are off galavanting (or just sitting on the sofa) and not actively working today. But that doesn't mean we don't have some good content for you! In this case, it is a video from IBM Electronic Support guiding us all on how to download software from the Fix Central repositories.
AcdntlPoet 2700019V2G Visits (3763)
This is a re-print from the original post by Jason O'Donnell on www.waywardcelt.com which ran on August 20th:
The number one barrier that prevents people from engaging in social business is their fear of saying the wrong thing.
Addressing that issue has proven difficult as it involves so many variables and is deeply rooted in the individual’s own psychology. It is a myriad of obstacles that get in the way of engagement here, any one of which can be the one issue that prevents someone from playing in social media, or it could be a complex web of issues woven to prevent adoption. For me, the solution was two-fold:
Luckily, I have a wonderful tool to help guide me in the social media world as I interact and engage in valuable conversation. The IBM Social computing guidelines give me the framework to avoid saying the wrong things on-line and provides you with the same benefit:
Quoted below from the IBM Social Computing Guidelines with my own bold highlights for emphasis:
Take a moment and also real the Detailed Discussion section of the IBM Social Computing Guidelines here, as it will explain some of the above in better and clearer terms than I am capable.
Once you have a handle on the social computing guidelines, life becomes so much easier... but even then, you or your employees may still be hesitant to start sharing, or think they don’t have anything to say... that’s okay. After creating your account, go find a few people to follow then start listening to how they are interacting. Take the next step by highlighting some of the ideas or information you find that you agree with and reshare those. After a while you’ll start to really get a feel for what you want to be saying and how to say it effectively as well.
Lastly, and this may seem overly simplistic though it is true: don’t worry about making a mistake. If you are playing in the social spaces you will make a mistake; but that’s okay too. Acknowledge when it happens and make your correction as soon as you can. In this way you can own your words and your mistake. This behaviour makes all the difference between a big or small mistake; between something that blows up or blows past.
Remember that social business is no different from any other interaction in the core values. If you pick up a phone or respond to emails in a professional capacity you can engage in social business as well. You have the trust of your company behind you, all you need now is the same trust in yourself and your success will be imminent! Just remember to follow the social computing guidelines, especially so if you share something you disagree with...