Like all the prior top content posts month-to-month, these technotes are the most often cited and shared in our Support Engineers' PMR notes all used to help you solve or prevent issues with your Rational products. Last month the following technotes were the most heavily reused for Rational Team Concert. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
Users using IBM Rational Team Concert (RTC) might have a concern, in that the shared queries seen within Eclipse client are not visible in the web-client for a given user.
Shared queries are set up under the Team Area under each project in RTC Eclipse client. To see them in the Web UI, one needs to add the user to that team area, so that the shared folder and queries are visible.
The web client checks that you are a Team member very strongly, as opposed to the Eclipse client. If a user is not listed as a team member, even though he is the query author and the one who shared a query, it will not show on the web.
As a work-around, in personal dashboard one can add a query widget which shows all queries from different teams. In general, the RTC Development team believed that web views should only list the 'Shared in Team' queries where the user is a member of the team.
We've run the numbers for November and have collated the top twenty technotes which were published, used, and reused to solve your Rational Team Concert PMRs last month. Here they are below to help you and others solve or even preferably avoid the same issues:
We're knee deep into fall now, and well into November already! How did that happen? I'm not sure of the time-space continuum shift that has truncated this year, but what I am sure of is that our awesome developerWorks authors have been steadily publishing their great articles regardless of how short or long the year has seemed... Here are the latest articles from the past few weeks which have gone live on Rational developerWorks:
Analyzing data in an agile world By: Scott Snyder, Senior Performance Architect, IBM
Learn to interpret test results in an adaptable way. Scott Snyder shows you the techniques and tooling that should make data analysis more interactive. Product: IBM Rational Team Concert
Develop a hybrid mobile application using Rational Application Developer By: Hamid Kalantari, Staff software engineer, IBM
Top 10 modeling hints for system engineers: #10: Forget 7 ± 2 By: Bruce Douglass, Rational Chief Evangelist, Systems Engineering, IBM
Bruce Douglass gives one hint a week to help you with modeling. This 10-week series starts with #10: Forget 7 ± 2 Products: IBM Rational Rhapsody, IBM Rational System Architect, IBM Rational Software Architect
Debugging optimized code By: Rajan Bhakta, Technical Architect, z/OS XL C/C++ compilers, IBM
Rajan Bhakta gives you ways to make the right tradeoffs to get the easiest possible debugging and fastest possible optimization. Products: IBM C/C++ Compiler
Adopting the IBM DevOps approach By: Paul Bahrs, Chief Architect, Emerging technologies, IBM
This practice-based framework will help you assess your current practices and build a roadmap to DevOps adoption.
Be smart with virtualization, Part 2 By: Mike Donati, ClearCase Performance Team Lead, IBM, Ryan Smith, Software Performance Analyst, IBM, and Grant Covell, Senior Development Manager, Rational Performance Engineering, IBM
Part 2 of this article series brings you even more best practices for using IBM Rational software in virtualized environments. Products: IBM Rational Team Concert, IBM Rational ClearCase
IBM SmartCloud Enterprise and V9 Rational IDEs simplify application development By: Jean-Yves B. Rigolet, Rational IDE Cloud Architect and Lead, IBM
The new Version 9 rational IDEs are now available on the Smart Cloud Enterprise. No more install and configuration, just continuous access to your development environment from multiple devices. Learn more from Jean-Yves Rigolet. Products: Rational Developer for System z, Rational Developer for Power, IBM Rational Software Architect, IBM Rational Application Developer, IBM Rational Team Concert
Server-side mobile application development By: Bhargav Perepa, WebSphere Architect and IT Specialist, IBM
A five-part article series that explains how to use IBM Rational Application Developer for WebSphere Software and IBM® Worklight together to develop applications for mobile devices. Bhargav Perepa walks you through the entire process. He provides application and sample configuration files to guide you through the steps. Products: IBM Rational Application Developer, IBM Worklight
One of the IBM Rational Team Concert (RTC) users, having an integration with Focal Point (FP) were planning to move the production database
to test. On refreshing the test database, as they had RTC-FP integration in production, the same links would be preserved in the artifacts in test.
They had a concern if these links will be preserved in RTC, even in the test area after refresh. Of course, they would edit the Friends connection,
to point to the Test.
Here are the steps that I suggested and one of which was successfully used by the customer to isolate production from test (step 2).
The RTC links will be preserved in the Test area after refresh.
If the plan is to have a Test environment without the RTC links (in test database) to point to the production data, there are 2 options one can choose from.
Isolate the production and the test environment at network level.
Below are the details of each of these options:
1. Server Rename
Server rename is one of the approaches to achieve this. However, this has it's drawbacks and risks, explained in the links below:
This should definitely be the last approach one can take, after raising a Problem Management Record (PMR) with IBM Rational Support.
a. Server rename and the things to be aware before proceeding:
NOTE: One needs to make sure that there are no possibilities of communication exchange between the test and production servers at all.
a. First, ensure that production and test servers are isolated at the network level so that any communication attempt is blocked.
This is to make sure the Test environment should not insert or update anything on the production environment.
b. Install CLM applications, Websphere Application Server (WAS), database on the test server following the usual methods.
c. Restore the copy of production databases in the test server.
d. Ensure the password of the database user (which is used in the CLM applications to connect to the database) is different than in
production. This can be the DB instance user, if one has used so.
Now, one needs to tell the server on how to connect to the new databases (the ones which were restored in Test environment), where the password
To get the encrypted password:
f. Run the jts/setup till Step 3 - Configure Database and
look at the jts/teamserver.properties file (which should now be in the process of getting regenerated) for the encrypted password.
Copy it in a word editor. The property name to look for the password is
g. Copy over the entire .../server/config directory from the production server to the Test server and open each of the teamserver.properties
file and update the password as noted in the above step.
i. Create an entry for production server in /etc/hosts file of test server.
Start the application in WebSphere and test.
NOTE: It is best to test this when production environment is offline or down for maintenance to avoid any unforeseen problems.
At this stage, the Test environment can only be accessed from test server and not from any clients, as the DNS is unaware of the alias in
To access the Test Environment, users can put a similar entry in their respective machines /etc/hosts file to point it to the Test environment.
September has come and gone, but the important data remains! These are the top 15 technotes for Rational Team Concert that were reused during September to help solve your PMRs. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
Here is an example requirement that one of my clients was looking for in IBM Rational Team Concert who asked: "Is it possible to select an enumeration value for an attribute and this in-turn based on the value selected, display text area in RTC?"
There is an attribute named 'Location' and the enumeration values for this attribute are 'USA, UK, India'. Now if the users select any of these enumeration values, say 'USA', they should get a field next to this selected enumeration value displaying a text, say 'Miami' or so a field where users can write the location manually.
Is this feature available in RTC 4.0.1, 4.0.2 or 4.0.3? At the time of writing this article, there is no straight forward way to achieve this requirement for the RTC versions mentioned.
--> This requirement can essentially be broken into 2 sub-requirements:
Attributes with values dependant on another value.
Here is a jazz.net article which should help one in customizing the requirement:
'Read-only control for Work Item attributes in Rational Team Concert 4.0' https://jazz.net/library/article/997/
--> However, there are a few RFE's which are in discussion for CLM 4.0.x, as mentioned below:
You won't want to miss the following items that went live last week on developerWorks Rational! From articles to trials to webcasts, to featured authors, you'll find the best information right here:
Rational Focal Point 6.6 OSLC service provider capabilities
Vipin Kumar Agrawal, Senior Staff Software Engineer, I.B.M.
Learn how to leverage the new OSLC service provider capabilities of Focal Point. Vipin Agrawal shows you how to use Delegated Resource to create and select artifacts, and use rich hover text to preview more details, and more.
Product: IBM Rational Focal Point
Best practices for systems and software development
By: Dr Graham Bleakley, Rational Principal Consultant, IBM, Keith Collyer, PhD, Senior Solution Manager, Electronics and Medical Devices Industry Solutions, IBM, and Joanne L. Scouler, Curriculum Architect, IBM
Learn how to leverage best practices for systems and software development. The article covers specific industry solutions and explains how they support regulatory standards.
Products: IBM Rational Team Concert, IBM Rational Method Composer
IBM Rational solution for systems and software engineering
The IBM Rational solution for systems and software engineering is an integrated solution helping teams to specify, design, implement and validate complex products and the software that powers them. It offers an integrated set of capabilities to enable you to predictably deliver competitive, high-quality products while meeting regulatory and compliance requirements. To evaluate, try the exercises.
Richa Awasthy lives in Sydney, Australia and works with the IBM Asia Pacific Support Team at the Cumberland State Forest office. She is committed to helping you succeed in your job. She actively blogs, participates in forum activity, and writes developerWorks articles. Her career at IBM began in 2006 when she started as a developer. Now, several years later, she has experience with Rational Functional Tester, Rational Integration Tester, and Flex application testing. Not one to stop there, Richa is now learning about DB2. In her spare time, Richa enjoys reading with a cup of coffee in hand and music playing in the background. Saving the environment is another interest of hers. Sounds like Richa is set to conquer the world. Richa's developerWorks portfolio
These are the top content reused during August to help solve your Rational Team Concert issues. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
There have been few queries from clients asking if it is possible to import work items by e-mail into IBM Rational Team Concert. This is a somewhat complex topic as it isn't currently supported, but there is a potential work around. Let's take a look at the information:
A. There are the following properties in Advanced Properties page of the CCM application in RTC:
Online Help for this says: "A periodic task runs on the server that checks for mail received for work item creation. This property specifies the time in seconds between runs of this task."
B. Here is a brief on this feature from Jazz.net wiki: https://jazz.net/wiki/bin/view/Main/WorkItemEmailImport
However, as the link says, it's still in experimental stage and not supported, at least as of the RTC 4.0.3 version. This should perhaps be implemented in one of the future releases.
Always providing the greatest content on IBM Rational products and concepts, the following not-to-miss items went live on developerWorks Rational this week:
Quick start guide: Rational Team Concert and OSLC
By: Paulo Cavoto, IT specialist, IBM
Most integration requirements can be met with OSLC services, thus avoiding complex customizations and reducing deployment time. In this article you will learn to authenticate, connect, retrieve, and store information in Rational Team Concert using Java.
Product: IBM Rational Team Concert
Access OSLC services from IBM Rational DOORS
By: Sudarshan Rao, Advisory Software Engineer, IBM
Learn the basics of the services offered in the OSLC Requirements Management V2 specifications, including: creating, updating, querying requirements and delegated UIs.
Product: IBM Rational DOORS
Deploy IBM Rational Insight 22.214.171.124 for the enterprise
By: Ali Manji, Software Developer, IBM
If you are considering deploying an IBM Rational Insight in your large enterprise, read this article. Ali Manji takes you step-by-step through how to install Rational Insight components across three separate workstations.
Product: IBM Rational Insight
IBM Rational Insight
IBM Rational Insight delivers measurement best practices to help organizations reduce time to market, improve quality, and take greater control of software and systems development and delivery. It provides objective dashboards and measures for transparency and control into risks, status, and trends.
Here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since August 28th! These links below are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products.... Plus, don't forget to check out the downloads tag to see any of the fixes you may have previously missed:
Have you had a chance to check out the new 4.0.4 release of the IBM Rational Collaborative Lifecycle Management (CLM) products (Rational Quality Manager, Rational Requirements Composer, Rational Team Concert)? This new release delivers new features and enhancements such as the following and more:
Improved consumability for practitioners across all Collaborative Lifecycle Management products: Rational Team Concert , Rational Requirements Composer, and Rational Quality Manager
Serviceability, quality, and performance improvements
New support for client operating system: Ubuntu Desktop 12.04 LTS x86-32 and x86-64
From articles to trials to webcasts, you won't want to miss the following items that went live recently on developerWorks Rational:
Integrate SonarQube into a DevOps environment By: Takehiko Amano, IT Specialist, IBM
Learn how to integrate a static code analysis tool using the IBM SmartCloud Continuous Delivery Solution. Your code quality improves and your project is managed better when applying these techniques. Product: IBM Rational Team Concert
Mobile testing with IBM Rational Test Workbench By: Pragati Maheshwari, Software Engineer, IBM
In this step-by-step guide, you will learn how to perform mobile testing using IBM Rational Test Workbench version 8.5 and Android x86 4.0.3 virtual machine. Product: IBM Rational Test Workbench
Leverage the approval process in Rational Team Concert to implement quality practices By: Deepa Saini, Software Release Manager, IBM
Whether you're new to or familiar with project process implementation this article has valuable information for you. Deepa Saini shows you how to use approvals to enforce test driven development, code reviews and integration testing in Rational Team Concert. Product: IBM Rational Team Concert
IBM SmartCloud Continuous Delivery
IBM SmartCloud Continuous Delivery helps development teams to deploy and test software in a production-like environment in a straightforward, repeatable way. SmartCloud Continuous Delivery comes with entitlement to IBM SmartCloud Provisioning, which turns your virtualization environment into a Platform as a Service powerhouse. It also works with IBM Workload Deployer and IBM PureApplication System.