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TODAY! Robin and Brianna present Define and Manage Requirements with IBM Rational Requirements Composer
WKSP-2071 Define and Manage Requirements with IBM Rational Requirements Composer Day: Mon, Jun 4, 2012 Time: 11:00 AM - 2:00 PM Location: Swan 2 - Swan Speakers: Robin R. Bater, IBM; Brianna M. Smith, IBM Session Code: WKSP Stream: Workshops Track: Requirements Definition & Management for IT Application Development Industry: Cross Industry Level: All Levels (general knowledge) Description: This workshop dives into the analyst role of the IBM Rational collaborative lifecycle management (CLM) solution powered by IBM Rational Jazz. Understand... [More]
Tags:  rational-client-support innovate2012 rational sessions |
TODAY! Patrick O'Connor presents Tips and Tricks for Getting the Most Out of IBM Support
DR-2198 Tips and Tricks for Getting the Most Out of IBM Support Day : Sunday, Jun 3, 2012 Time: 11:45 AM - 12:45 PM EDT Location: Southern III Speaker: Patrick OConnor , IBM Electronic Support Adoption Session Code: DR Stream: The Rational Network Track: Discover Rational Industry: Cross Industry Level: All Levels (general knowledge) Description: Be successful faster with IBM software investment by learning the best practices for utilizing the power of IBM’s global support organization. Presenters discuss and demo the best ways to work with... [More]
Tags:  rational-client-support innovate2012 sessions rational |
Come find Rational Support at IBM Innovate 2012!
Heading out to Innovate 2012? Got questions? Want to share your feedback with our Technical Support management and executives? Need to learn how to best interact with your IBM Support teams and expedite your issues and concerns? Looking to discover the latest IBM improvements to our support website and knowledge-base? Well look no further! Come talk to Rational Client Support in the Support Café ! Drop by and enjoy some refreshments and discuss your Support needs when YOUR schedule permits. We are here to assist you. Stop by and visit us! ... [More]
Tags:  rational innovate2012 rational-client-support support-cafe |
The Rational Client Support Game @ IBM Innovate 2012
Winning is Easy! Here's how to play.... 1. Visit the IBM Support Portal - http://ibm.com/support - Use your smart phone, tablet or computer. 2. Sign in using your IBM ID - Don’t have an IBM ID? Visit My IBM registration to make one - its easy and free! 3. Take a screen capture of the "Support home" page. - Make sure we can see your name. - See below for hints on capturing your screen. 4. Email that image to " socrcs@us.ibm.com " with "IBM Support Portal Game" as the subject. 5.You’re almost done! Now visit the... [More]
Tags:  portal electronic rational-client-support ibm support esupport innovate2012 game rational |
Rational Support Sessions at Innovate 2012
For complete Innovate 2012 information, session descriptions, plus links to the "Agenda Builder" visit the Innovate 2012 Conference website! Below are the sessions presented by Rational Client Support during Innovate 2012. You won't want to miss these awesome presentations by some of our amazing support staff! DR-2198 Tips and Tricks for Getting the Most Out of IBM Support Sun, Jun 3 , 2012 11:45 AM - 12:45 PM Location: Southern III - Dolphin Speaker: Patrick O'Connor, IBM Electronic Support Adoption... [More]
Tags:  sessions rational innovate2012 rational-client-support agenda |