dmmckinn 1200006SCS Visits (3091)
On behalf of Rational Support I would like to offer a big "thanks" to those of you who have provided constructive comments on our Web content. I have been working directly with Rational content for about 5 years now and in that time I've received a lot of feedback much of which I found to be highly valuable towards improving our content.
Feedback, such as:
If you are browsing the Web and find any of our content that you feel needs improvement, please provide as much detail as possible in the Comments box in the Rate this page section of the document and we will address your feedback*. We are happy to take the good, the bad and the ugly as long as you keep that constructive feedback coming ))
*Note that we can not reply directly to any feedback left via the "Rate this page" as it is anonymously gathered. We do, however, read and address all feedback entered via relevant document updates.
Post Author: Denise McKinnon
AcdntlPoet 2700019V2G Visits (2760)
I'm sure you know by now that we absolutely adore getting feedback. It helps us improve our own capabilities to help you and create better content that meets your needs.
And this is where you come in! You can help us serve you better by leaving feedback on our technical content. If you found a great knowledge document that solved your issue or if you had trouble finding what you needed, we want to know! Whether you have comments, questions, suggestions or ratings, we love to receive your feedback!
Did you know?
Don't forget to let us know if the content helped you achieve your goal too by selecting Yes, No, or Don't Know as seen in the image below!
Click to learn more about why we love your feed
mquimby 060001FAVB Visits (2068)
We always listen to feedback for a wide variety of our content. You might be familiar with the feedback form we provide on the bottom of our technotes. One of the fields lets us know if the content helped you achieve your goal:
We would like to know the same for our YouTube videos on the IBMRationalSupport channel! We now include a reminder in our videos that you can use the Like or Dislike buttons:
Did the video help? Click Like! Did it fall short of helping you? The Dislike button is there, too. Of course, there is also the comment section for each video that you can use for detailed responses. Know that unlike technote feedback, YouTube comments are not anonymous.
Keep the other buttons in mind, too. You can create your own playlists and add our videos using the Add to button. You can also use the Share button to share the videos through embedding, email, or social networking channels. We would love for you to spread the word!
AcdntlPoet 2700019V2G Visits (2751)
Information courtesy of Laurel Dickson-Bull, Rational Beta Program Manager
As part of IBM Rational's various client programs, you can become instrumental in the design and development of future releases! By participating in these programs, you will have the opportunity to provide feedback to the development team to help improve the product, gain experience with the product release under development and assurance that it will work in your environment, and receive development assistance during your testing.
The varied types of early programs are:
Each of these is defined further on the IBM software Early programs definitions page.
While you are at the Rational software early programs page, don't forget to take a look at the other Rational programs listed, including the developerWorks communities and the Software Accelerated Value program!
AcdntlPoet 2700019V2G Visits (1321)