You know her from twitter and blog fame here, now see how Kelly is sky-rocketing into stardom with her second part in a developerWorks series on How to work with Rational Client Support: Part 2 . In this second article, she outlines the technical support that you get when you license Rational software includes and doesn't, plus what to do before you call tech support. This article even includes a handy chart to help you determine the business impact and severity or your issue. Along with the what's, how's, and why's she presents in this article, Kelly also provides some very valuable resources for learning, downloading trials/evals, discussing, and connecting with IBM support for even more information. You guessed it, this article is chock full of goodness as you've come to expect from Kell
And don't forget to check our Part One, How to work with Rational Client Support: Behind the curtain, if you had previously missed it...
About the author: Kelly Smith is a self-described “knowledge activist” with the Rational Client Support organization who works out of the IBM Mass Lab in Littleton, Massachusetts. Obsessed with knowledge-sharing, collaboration, and proactive support, she is one of the voices behind the "Notes from Rational Support" developerWorks blog. You can reach her on Twitter @kellypuffs.
About the author:
Kelly Smith is a self-described “knowledge activist” with the Rational Client Support organization who works out of the IBM Mass Lab in Littleton, Massachusetts. Obsessed with knowledge-sharing, collaboration, and proactive support, she is one of the voices behind the "Notes from Rational Support" developerWorks blog. You can reach her on Twitter @kellypuffs.
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Develop Multilingual portlets with Rational Application Developer- This article explains how to use ResourceBundle classes for multilingual portlet development using IBM Rational Application Developer for IBM WebSphere Portal. IBM® WebSphere® Portal supports more than 30 languages for different locations. Various international organizations provide their portals for use in different countries or regions through multilingual Web sites. In this context, the portal concurrently serves portal views in the users preferred language to a large numbers of users. WebSphere portal supports portlets displayed in different languages. If a requested language is not supported, the portal attempts to match the user's language preference.
This article explains how to develop multilingual portlets using IBM® Rational® Application Developer for WebSphere Software v9 (you can use v7.5 or higher to follow the steps in this article). Code snippets to incorporate multilingual portlets using ResourceBundle are provided in the
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IBM® Rational® Quality Manager provides extensible APIs that enable test-automation tools from various industries to be integrated into the Rational Collaborative Lifecycle Management (CLM) environment. These APIs make the automation tools' capabilities available in Rational Quality Manager, providing a rich user experience. After an integration is built, it goes through a rigorous validation process and then is available to users.
ETAS LABCAR-AUTOMATION (LCA), an automated testing tool widely used in the automotive industry, now integrates with Rational Quality Manager through these extensible APIs. MicroGenesis, an IBM business partner, built this one-of-a-kind integration, enabling users from the systems space to leverage the power of collaboration and the enhanced traceability of the CLM environment. (All copyrights and trademarks related to LABC
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Accelerate the design and development of Java Enterprise Applications- This article shows how to apply Model Driven Architecture principles to accelerate the design and development of Java Enterprise Applications that use mainstream technology, such as Java Persistence API, Enterprise Java Beans and Java API for RESTful Web Services. It investigates each step of the model-driven development process from the initial domain design to the generation of EJB 3.0 and JAX-RS design and implementations.
The scope of this article is accelerating the design and development of Java Enterprise Applications that use mainstream technologies, such as Java Persistence API (JPA), Enterprise Java Beans (EJB) and Java API for RESTful Architecture. Following the principles of RESTful Architecture, I chose to model the Resources based on the entities that constitute the business domain. Enterprise Java Beans are used as an intermediate layer to take advantage of the transaction management support that they offer. IBM® Rational® Software Architect offers set of predefined model to code transformations that support development of Java Enterprise Applications with the mainstream technologies.
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The article below provides you with knowledge about Jenkins and shows you how to set up the continuous delivery framework with Jenkins. The framework can build and scan source code, install the successful build, run tests and send results automatically.
Set up a continuous delivery framework with Jenkins - The setup of the framework in a continuous delivery process is important. The framework determines DevOps's efficiency and what can be done in the continuous delivery process. This article contains information on Jenkins and demonstrates how to:
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