Notes from Rational Support
5000+ hits on Notes from Rational Support yesterday.
2500+ so far this morning.
I know it's spam or crawlers or other such nonsense, but if you don't mind, I'm just going to sit here and revel in it for a little while.
And if any of you are REAL people, you could leave a comment and say hi. And get a prize. :-)
I have 4, count 'em, FOUR Rational Support moo cards left from last year's conference, which I will give away on a first come, first served basis to the first 4 commenters on this blog.
But not to spambots.
Whoo hoo! Alert readers will notice something new.... Notes from Rational Support has been migrated from old skool developerWorks to the new My developerWorks platform.
Not sure exactly what that entails, but it'll be fun finding out! :-)
More to come...
AcdntlPoet 2700019V2G Tags:  rational-client-support dw developerworks rational 1 Comment 5,958 Views
You know her from twitter and blog fame here, now see how Kelly is sky-rocketing into stardom with her second part in a developerWorks series on How to work with Rational Client Support: Part 2 . In this second article, she outlines the technical support that you get when you license Rational software includes and doesn't, plus what to do before you call tech support. This article even includes a handy chart to help you determine the business impact and severity or your issue. Along with the what's, how's, and why's she presents in this article, Kelly also provides some very valuable resources for learning, downloading trials/evals, discussing, and connecting with IBM support for even more information. You guessed it, this article is chock full of goodness as you've come to expect from Kelly!
And don't forget to check our Part One, How to work with Rational Client Support: Behind the curtain, if you had previously missed it...
About the author: Kelly Smith is a self-described “knowledge activist” with the Rational Client Support organization who works out of the IBM Mass Lab in Littleton, Massachusetts. Obsessed with knowledge-sharing, collaboration, and proactive support, she is one of the voices behind the "Notes from Rational Support" developerWorks blog. You can reach her on Twitter @kellypuffs.
About the author:
Kelly Smith is a self-described “knowledge activist” with the Rational Client Support organization who works out of the IBM Mass Lab in Littleton, Massachusetts. Obsessed with knowledge-sharing, collaboration, and proactive support, she is one of the voices behind the "Notes from Rational Support" developerWorks blog. You can reach her on Twitter @kellypuffs.
AcdntlPoet 2700019V2G Tags:  rational-application-deve... dw rational-client-support rational developerworks how-tos articles 5,400 Views
Develop Multilingual portlets with Rational Application Developer- This article explains how to use ResourceBundle classes for multilingual portlet development using IBM Rational Application Developer for IBM WebSphere Portal. IBM® WebSphere® Portal supports more than 30 languages for different locations. Various international organizations provide their portals for use in different countries or regions through multilingual Web sites. In this context, the portal concurrently serves portal views in the users preferred language to a large numbers of users. WebSphere portal supports portlets displayed in different languages. If a requested language is not supported, the portal attempts to match the user's language preference.
This article explains how to develop multilingual portlets using IBM® Rational® Application Developer for WebSphere Software v9 (you can use v7.5 or higher to follow the steps in this article). Code snippets to incorporate multilingual portlets using ResourceBundle are provided in the download section of the article.