We have some new education content for Rational Focal Point and Rational Requirements Composer!

For RFP, there is a new video available on IBM Education Assistant for Rational and the IBM Rational Support YouTube channel. This video demonstrates the usage of review processes in RFP.

For RRC, there are six new tutorials available on IBM Education Assistant for Rational covering various use cases for RRC 4.0.

Check out the links to the content below. Thank you to Virgil, David, and Brianna for the great information!

 

Rational Focal Point

 

• Topic: Creating and using a review process
  • Video on IBM Education Assistant is here under the RFP 6.5 Operations category.
  • Video on the Rational Support YouTube channel is here.

Authors: Virgil Titarenko, David Groff

Narrator: Matthew Quimby

 

Rational Requirements Composer

 

• New tutorials in the RRC 4.0 Operations category:
  • Working in dashboards
  • Importing and uploading requirements artifacts
  • Working with traceability relationships
  • Managing requirements using dashboards and views
  • Managing requirements using suspect traceability and baselines
  • Generating document-style reports

Author: Brianna Smith

 

 

Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.

 

Tags:  demo tutorial rfp rational-client-support rrc youtube iea clm top-content hot-support-content

The video series showing an example of a CLM and RRDI enterprise deployment featured on IBM Education Assistant for Rational is now also available on the IBM Rational Support YouTube channel!

 

Rational Collaborative Lifecycle Management

 

 

• Check out the Rational CLM Enterprise Deployment Series playlist on the IBM Rational Support YouTube channel.

 

Author: Philippe Chevalier

Editors: Denise McKinnon, Matthew Quimby

 

Tags:  rrc demo top-content iea rrdi clm rtc rqm rational-client-support hot-support-content

          

We're back from Innovate, IBM's Technical Summit and on the tails of our mid-year release cycles. Even with the busy schedules this past month, our authors are still committed to getting you the best information we can to help you be successful with our products an in your daily work. To that end, here's the articles, featured downloads and upcoming webcasts that went live on developerWorks Rational recently:

     

New articles

New capabilities from IBM put developers in the spotlight 
By: Mike Perrow, Editor, Brand Marketing and Strategy, IBM
How adopting DevOps empowers teams to create great things, faster and with less risk than ever before

Capture multiple tooltips in one image automatically with IBM Rational Functional Tester
By: Huai Ying Xia, Globalization Test Specialist, IBM and Zhi Jun Wang, Software Engineer, IBM
Testers can save time and frustration by automating a tedious, repetitive, but essential task

Find out for yourself: 7 new video demonstrations
Special-focus narrated demonstrations of five Rational software applications: Rational DOORS Next Generation features and administration, Rational Requirements Composer user and project admin, Rational Rhapsody models with Rational Publishing Engine reports, business-critical uses of Rational Focal Point

What's new in IBM Rational Rhapsody 8.0.3 and Rhapsody Design Manager 4.0.3
By: Paul Urban, Senior Systems Market Manager, IBM Corporation
Ease of use, performance, and engineering lifecycle workflow improvements for systems engineering and software development
Product: IBM Rational Rhapsody

Ensure effective administration and security in Rational ClearCase 8.0.1
By: John T. Kohl, Senior Software Engineer, IBM
A guide to using the access control lists, or ACLs, introduced in this release
Product: IBM Rational ClearCase

Simplify user management for Collaborative Lifecycle Management applications
By: Pranab Agarwal, Advisory Software Engineer, IBM and Navneet R. Srivastava, Senior Staff Software Engineer, IBM
Integrate the Jazz Team Server for Collaborative Lifecycle Management applications with Rational Directory Server for common directory services
Product: IBM Rational Requirements Composer, IBM Rational Quality Manager, IBM Rational Team Concert

Automate deployment of an IBM Worklight customized WAR file with Rational Automation Framework
By: Leigh Williamson, Distinguished Engineer, Software Group, IBM and Amol M. Gade, Software Engineer, IBM
Use Rational Automation Framework to automate deployment of a customized IBM Worklight WAR file to IBM WebSphere Application Server
Product: IBM Worklight

Server-side mobile application development with IBM Worklight: Parts 1-4
By: Bhargav Perepa, WebSphere Architect and IT Specialist, IBM
Bhargav Perepa explains how to use IBM® Rational® Application Developer for WebSphere® Software and IBM® Worklight together to develop applications for mobile devices that run Android, iOS, BlackBerry, and Microsoft Windows Metro operating systems
Product: IBM Rational Application Developer for WebSphere Software

Configure Rational Team Concert to build ISPF Dialog Tag Language components
By: Liam Doherty, Rational Team Concert Enterprise Extensions Architect, IBM
Many Rational customers use IBM Interactive System Productivity Facility (ISPF) Dialog Tag Language (DTL) on IBM z/OS systems to define and create their ISPF panels and messages. Invoking the ISPF DTL conversion utility requires different steps in the setup of the language definitions and translators in Rational Team Concert. Liam Doherty explains those steps.
Product: IBM Rational Team Concert

Using PHP and cURL for server-side caching of dynamic web pages
By: Igor Todorovski, Software Developer, IBM, Nancy Wang, Software Developer, IBM, and Leon Kiriliuk, Test Manager, IBM
Leon Kiriliuk, Igor Todorovski, and Nancy Wang explain how they save a substantial amount of processing and load time by using PHP and cURL to cache dynamic web pages on the server. Their method caches session variables, as well as the HTML.
Products and technologies: C/C++ Compiler, COBOL, Fortran Compiler

　

Featured content

Now available from IBM Press: Transform your business with a winning mobile strategy: IBM's Dirk Nicol helps you navigate the mobile landscape with ease. Order now and save 35% with coupon code: IBM4916

IBM developerWorks LIVE! Jam: The jam opened June 11. Come share your ideas for developerWorks.

eguide: Cloud-based tools, Agile and DevOps accelerate application deployment

Podcast: Introducing Rational's Intelligent Transportation Systems solution

　

　

Featured downloads

IBM Rational Rhapsody

IBM Rational Rhapsody software's specialized editions help systems engineers and embedded software developers analyze, design, develop, test, and deliver embedded, real-time systems and software.

Collaborative Lifecycle Management 4.0.3

The Rational solution for Collaborative Lifecycle Management is a set of seamlessly integrated applications that work together as one: IBM® Rational Team Concert, IBM® Rational® Quality Manager, and IBM® Rational® Requirements Composer.

　

Featured trials

Rational Application Developer for WebSphere Software on the cloud: http://www.ibm.com/developerworks/downloads/r/rad/cloud.html?lnk=uctug_ratl_dw_2013-06-26_live_dw

Rational Team Concert on the cloud: http://www.ibm.com/developerworks/downloads/r/rtc/cloud.html?lnk=uctug_ratl_dw_2013-06-26_live_dw

Rational Developer for System z on the cloud: http://www.ibm.com/developerworks/downloads/r/rdz/cloud.html?lnk=uctug_ratl_dw_2013-06-26_live_dw

Tags:  rational-team-concert rational-clearcase rational-focalpoint rational-requirements-com... dw rational-client-support ibm-worklight devops clm cloud developerworks rational rational-quality-manager rational-rhapsody

                                                                  

Are you looking for help identifying what data you need to collect when troubleshooting issues with your Rational Collaborative Lifecycle Management (CLM) products (Rational Team Concert, Rational Quality Manager, Rational Requirements Composer)? Need to know what information is valuable to provide when opening a ticket with Rational Support?

There are a number of CLM Must Gather technotes available (including those listed below) which provide guidance to assist you in identifying what data is most important to collect and where you can find it:


Technote 1632563  MustGather: Rational Collaborative Lifecycle Management dashboard issues

Technote 1634009  MustGather: Server rename issues with Rational Collaborative Lifecycle Management products

Technote 1607533  MustGather: Performance, Hang, or High CPU issues with CLM on distributed platforms

Technote 1632450  MustGather: Build issues when using Rational Team Concert

Technote 1632560  MustGather: Integration issues when using Rational Team Concert

Technote 1632550  MustGather: Issues with reporting when using Rational Team Concert

Technote 1632451  MustGather: Agile Planning issues with Rational Team Concert

Technote 1632449  MustGather: Process and Work Item customization issues with Rational Team Concert

Technote 1632546  MustGather: Source Control issues with Rational Team Concert

Technote 1307820  MustGather: Relational Databases with Rational Team Concert

Technote 1572522  MustGather: Troubleshooting hangs of the scm.exe application
 

For your convenience, this information has also been organized for you in technote 1634706 Knowledge Collection: MustGather documents for Rational Collaborative Lifecycle Management products.

We hope you find these resources helpful. Please do let us know if these documents are valuable or if you have suggestions for additional content that would help with your troubleshooting.

Additional troubleshooting resources are also available in the new Deployment Wiki on Jazz.net. Check it out and get involved by contributing your feedback and suggestions. This blog posting provides further details: https://jazz.net/blog/index.php/2013/05/13/the-deployment-wiki-and-community-needs-you/
 

Tags:  troubleshooting mustgather rational-client-support collection rational data clm technotes