Here it is, hot off the presses, the top content for IBM Rational Change as reused by our technical support engineers in April. These are technotes that have the highest reuse percentages for the month which helped resolve PMRs. Hopefully you can find some quality information here to recycle and help you tackle the issues before they become problems:
1266155: This technote describes how commonly reported security problems affect the IBM Rational Web Platform and Change Management (CM) Server. These platforms serve as Web interfaces for Rational ClearCase, Rational ClearQuest, Rational ProjectConsole, and Rational RequisitePro.
1324322: How to enable debugging for the jetty and vde logs in Change?
1325152: Diagnosing IBM Rational Change Errors
1399206: How can I enable IBM Rational DOORS Database logging?
1402320: How do you change jetty port number after the installation of IBM Rational Change 5.2?
1409143: How do you reset the password of the Admin account in IBM Rational Change 5.x?
1413308: How can the Tomcat ports used by IBM Rational DOORS Web Access (DWA) be changed from their default values, so that DWA will not conflict with other running Tomcat-based applications installed on the same system?
1413832: Which analyzer is used for search indexing in IBM Rational Change?
1417428: How do you configure an Authorized user (USER_BASED) license for IBM Rational Publishing Engine?
1427152: What effect does Linger time and Idle time have in IBM Rational Change?
So there you have it. We hope sharing out information like this proves useful to you... And hey, if it helped you avoid calling in or openign a PMR, we'd love to hear about it in the document feedback itself or here in the comments of the blog entry!