December's top support content!
Recycle, reuse! Presented here are the top reused docs in December 2011 across all product sets. These are the docs which were used most often to helped solve your reported cases (PMRs) over the year. We figure if our TSEs are using these docs to help you, then it stands to reason that more of you who aren't calling in can also use these to help solve your issues as well!
1250403 & 1250433: How to obtain your Rational license keys 1294762: System Requirements for ClearQuest 7.1.x 1308308: How to move licenses to a new server 1131335: Utility to collect ClearCase logs and diagnostic data on Windows 1324456: License Troubleshooting Guide 1298482: Create and Manage Your Enhancement Requests in the Rational RFE Community 1302974: System Requirements for ClearCase 7.1.x 1324457: How to reset a lost DOORS Administrator password 1474620: How to install Rational License Key Server 8.1.x on Microsoft Windows 1208895: Utility to collect ClearCase logs and diagnostic data on Linux, AIX, HP-UX and Solaris 7019698: List of supported domains for functional testing by releases of Rational Functional Tester version 8.2 1410649: Stay connected to IBM Rational Client Support 7016566: About the Rational System Architect Information Center 1425572: Specifying Rational Focal Point users or hosts in the option file results in User / host not found error 1315781: Available releases and iFixes for Rational PurifyPlus 1409007: Unable to apply maintenance to the licenses using Rational License Key Center 1474621: How to install Rational License Server 8.1.1 on UNIX 1144624: System Requirements for ClearQuest 7.0.x 1254371: Enabling a permanent license key over a temporary one in Rational Software Delivery Platform - desktop products 1258203: Finding IBM Installation Manager troubleshooting logs 1265239: Rational License Server Delivery and Support 1317594: How to optimize job and scan configurations for large sites 1497844: Rational Directory Server (Tivoli) Certificate expires on 28 April 2011 1133205: FLEXlm Error -96, Server node is down or not responding, when working behind Firewalls 1143292: About ClearCase permissions on Windows 1239315: System Requirements for ClearCase 7.0.x.x 1265307: Available iFixes and Fix Packs for ClearCase Family 7.x 1358566: Uninstalling ClearCase 7.1 on Windows 1366509: MustGather: ClearQuest Web 7.1 Server 1122368: Exporting and importing ClearQuest schemas 1177467: Troubleshooting ALBD startup failures on Windows 1358628: MustGather: Enable debugging for ClearCase and ClearQuest installs using Installation Manager 1406285: Terminal server remote client not allowed 1420620: Starting IBM Rational DOORS Web Access at bootup on Linux and UNIX 1574170: "License not available" error while logging into Rational AppScan Source 8.5 7007823: Updates to Rational Application Developer for WebSphere Software 7014067: ClearCase 7.1.x Hardware and Software requirements 7017067: Rational Rhapsody Software Version 7.5.x Releases: New Features and Enhancements