Designing the User Experience for Lotus Notes andSametime
Matching: offline X
Hi all, John Lance here. You may remember me from such past blog postings as "All Day Long"and "A Long Day's Journey Into Another Long Day" (In which out hero and calendar designer extraordinaire, the incredibly dashing, handsome, witty, and ever so likeable JACK SPEAR, is caught in a calendar timezone meltdown. Will he and the other operatives of the ELITE organization JCN manage to save the world? Only time will tell....).
Moving right along...
So, as those of you in the public beta know we have offline support for federated calendars. We've got a few questions about what Samantha's expectations will be when using them. To whit:
1. Samantha subscribes to a calendar and selects the "View this calendar feed when offline and on a mobile device." After a while, she decides she doesn't really need to see that calendar offline, so she opens the Modify dialog (you can see it below) deselects the checkbox, and clicks ok. At that point, what does Samantha expect to happen (as always, please explain why you think one over the other):
a. All of those calendar's entries will no longer be viewable when in offline mode. (i.e. We remove them outright)
b. The current entries will be kept and "aged off" and no new entries will be added to the offline experience. (So, the gist is we keep 90 days of entries for each calendar. Rather then outright removing the entries, we basically keep them around and drop them one day at a time (starting with the oldest ones first)).
2. Samantha adds a federated calendar for Ida, her coworker. When online she can see all of the details for Ida's calendar entries (except for those marked Private of course). When Samantha goes offline she expects:
a. To see the same details as when she's online.
b. To see the "boxes" for Ida's entries but not necessarily see all of the details. (So, Ida's entries may appear with "No details available" in place of the subject, etc.)
3. Would it ever occur to Samantha to create a local replica of Ida's mail file in order to see the details of her calendar offline? Assuming it does occur to her, do you think she could successfully do it on her own? (You'll note I'm picking on poor little Samantha here. Ted (our exec) and Betty (our AA) may actually have a leg up on Samantha in this department).
Thanks in advance,