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1 localhost commented Permalink

I'm not sure I understand the difference in your two options, but re. the (to me) important question -- the first time running Hannover after an upgrade, the user's current home page should open as their home page, but YES, open a second tab (and give it focus) entitled "Getting Started with Notes 8" or something like that.

 
BTW, "home page" and "Notes home page"? You said it'll be consistent, so don't say "Notes home page" -- Hannover IS Notes 8 IS Notes, right? So, "home page." Also, IMHO, if you say "Notes home page"...that implies there's another type of home page somewhere that, paradoxically, I don't see as my home page. ;-) Just say "home page."
 
"Go to my Notes home page" is several kinds of confusing -- will this close the current tab? switch tabs? start a new program? Also, Notes is Notes; again, call it "home page."
 
For the second option, I recommend something like "Make a new home page" or "Try the new home page options." Something that makes it clear that there are new options, AND makes it clear that selecting that link will REPLACE your existing home page.
 
Anyway, overall, it sounds groovy. :-)

2 localhost commented Permalink

Marky: Once is enough; no need to say it 3 times. And I don't recall ever seeing a designer from Apple blogging on Apple.com with mock-ups of unreleased products, and asking for feedback and discussing things with users like Mary Beth is. Quite the opposite; Apple keeps everything secret until it's released. Really, your comments make no sense...you can't compare what Mary Beth is doing with Apple's pictures of released products. (sigh)

3 localhost commented Permalink

I must say that the first design sketches, that seemed to come from a professional design company, were way better than all the demos and screenshots I have seen from the Real Thing. IBM still needs to learn a lot from Apple, Sony, Pepsi ;->.

 
Invest more in professional design. Don't just buy screenshots and then try to implement them looking half as good as the source was looking like... you need professional Quality Assurancce, and you need Designer from the beginning to the end. Don't save the dime, since there will be millions of people using your software every day. They deserv profesional design.
 
Cheers ;->, Marky

4 localhost commented Permalink

How can you publish such a graphic on the web? "Take a look at these new features!" Don't you see how bad this graphic looks like?

 
Compare the look of this graphic, and the site, to http://www.apple.com
 
And if you can feel the difference you propably will learn why the Stock of Apple is rising every year. It's because they know the little details of how to make a graphic shine, on how to check every little pixel for elegance, etc.

5 localhost commented Permalink

Get professional designers to help you out. Don't believe that this is not important. We are watching you worldwide ;->.

6 localhost commented Trackback

I would go for the Eclipse model, it's a great way of communicating a lot of new information that's going to be most needed the first time the user opens Notes 8.

 
I would also just give the user default settings for their homepage, if they want to change them later, then that option should be made easily available from the preferences menu. The logic being that if you have a new user they are not likely to know enough about the user experience to want to deviate from the defaults but as they become more expert they can go and configure their preferences to suit their requirements. If the person is already an expert then they know to go to the preferences.
 
Matt

7 localhost commented Trackback

@Kendall: I think she is trying to differentiate between the home pages of Notes, Designer & Administrator.

 
Yes, please, make that another tab with the option to never, ever display again, just like we have with the Administrator home page. It is suppose to be almost like a "Tip of the Day" page, just after you have installed the product, and it is really sad to see users still seeing it two years after installation and clueless that it is just a temporary page (yes, I know, you give them options to customise, but they're...users, ok?).
 
At most of our clients that are running applications also, we customise this home page to some Intranet/portal-type page. For the rest, I believe going straight to email is great. And having a frameset with the Calendar and Todo's all squashed into one screen is not really necessary - the current mail template allows for very easy navigation.
 
Now [dreamily] having a home page that would allow you to sort your bookmarks like the Workspace used to do... but just with a nicer interface, and more information, more AI, more sort / categorising options... the ability to have a different workspace/home page for different locations... Hmmmmm... (confession: first thing after installation is to put my home page to the Workspace after all these years. Sorry.).

8 localhost commented Permalink

What I'd like to see when MY users start Lotus Notes for the first time.

 
tab 1) A "Getting Started" page, based on their assigned Policy. I would create a separate page for each Policy. This page would appear every time they start Lotus Notes, until they check the box "do not display again". (policy = job role, with information I know is important to that set of users.) This page would also be available from the Help menu. Given a choice, I would not use the default welcome page created by Lotus, unless the user does not have an assigned Policy.
 
tab 2) Their "home page". I would make it the old Workspace, or perhaps their Mailbox by default.

9 localhost commented Permalink

I think I ses Option 2 as the best way to go. Personally most migrations/upgrades I have seen prefer to deploy their own customised home page in one way or another. New features they prefer to deliver themselves in training or guides produced by the company.

 
However the what's new should be a help icon option. A lot of companies don't want their employees spending the next 4 weeks playing with all the new cool features, they just want them to get on with the job and use the features they have been told about. Unfortunately the difference between IT and the business.
 
I can see I'm going to hate the interface of this release too. Sorry I just can't help it. Maybe I'm a Dinosoar or something but Vista and Tiger just turn me off too. Screen wasting huge tabs and icons with everything dont' do it for me. An updated desktop that didn't steal so much space per icon would do me fine. However I don't criticise the screenshots, it's OK for getting the look and feel over.
 
A technical point. You are showing toolbars when they have no context at all. I assume it's a mock up thing and that the toolbars will obey the context.
 
If there is no Policy set I suggest that you show the what's new then drop to the mail file. Skip the home page altogether and show a discrete button for setting up the home page on the mail file that stays there until you go to the home page to disable it by saying something like "I don't want one"

10 localhost commented Permalink

I second the idea of a policy-based opening page.

 
Default to "Here's what's new" if there's no policy in place, or no setting in said policy.
 

11 localhost commented Trackback

I side with Brian: a "getting started" page and a Welcome page, driven by policies. Currently, we push out a modified bookmark.nsf file which takes Notes users to a corporate Welcome page (which has a bulletin board, links to commonly-used systems and so forth). We need to preserve the ability to do that, but it would be nice to be able to do it via a policy rather than having to customize the Bookmark file.

12 localhost commented Permalink

I'm going to vote for Option Two also.

 
Please keep the extraneous databases (bookmarks.nsf, perweb.nsf etc) out of the client if at all possible. I HATE going to a user and having to rename cache.ndk, bookmarks.nsf, perweb.nsf and desktop6.ndk just to troubleshoot a local problem. The more working parts you have, the more opportunity for failures you introduce.
 
Here we use Notes for email first, other stuff second. Most users would prefer to see an opening "Here's what's new" screen that they can turn off, and once off they go straight to their mail and calendar.
 
If they want to do anything fancy, that stuff should be available for power users in appropriately named menu options.
 

13 localhost commented Permalink

In our org, for consistency, we want to fully control and lockdown the welcome page. Plus we also need maximum flexibility to show images, frames, views, and even entire applications on the welcome page. That is why we have customized the bookmark.ntf to open a frameset from another Notes database (frontpage.nsf) that functions as our Notes portal. On this portal page, we use roles and hide-whens to show each user applications that are relevant to their job type as well as corporate news.

 
So preferably, we'd simply designate this database via a policy setting and do away with the requirement to customize bookmark.ntf.
 
When we upgrade users from Notes 7 to 8, we could have a "what's new" link on the Welcome page that is controlled by a hidewhen formula so that it shows up as soon as the client version changes to 8. We wouldn't want the user to be confused by getting some other page instead. Also, we prefer to make our own training materials as Lotus generally puts a different slant on the importance of certain features than we would in our context.

14 localhost commented Permalink

@marky - that is a screen capture that has been resized and posted to give you a basic idea of what the concept might be,

 
Do you honestly think the real thing does or will look like that ? Come on.

15 localhost commented Permalink

I just want to ask you a few things that we really use and like:

 
1. Keep the option of using the "Workspace". I know it comes from very old releases of Lotus Notes, but new users like it too.
 
2. Give administrators a easy way of deploying corporate bookmarks. One standard that the admin may setup for users to change it or not. Many companies have problems with users who change it too much, causing any kind of problems and then, many help desk calls just because they have the option of changing the default. I know there is a resource for it since R6, but it do not work easily.
 
3. Watch for the other players (MS, Apple, Adobe, etc). They make very beautiful user interfaces. Lotus Notes should have more appeal.
 
Thank you.

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