My previous posting about how we have put Mail, Calendar, and contacts in the startup folder so that tabs for them appear automatically, has highlighted one of the challenges about using blog feedback to make decisions. That is, those of you who responded are already Notes users and you give perfectly reasonable reasons for NOT wanting the tabs in the startup folder.
However, I don't generally hear too much from folks who are trying to get their organization to decide between Outlook and Notes (if you are, and you are reading this blog, then please respond, now and more often!)
I still think that the best user experience for the Samanthas of the world who need to move from Outlook to Notes is to put those 3 things in the startup folder (and to give them the window management feature that lets each document open in its own window.).
However, IBM also has many millions of existing users, and we need them and you, dear readers, to be strong advocates for the Notes 8 product. To that end, we have decided NOT to put Mail, Calendar, and Contacts in the startup folder.
Designing the User Experience for Lotus Notes andSametime
From archive: April 2007 X
I received the following message from Raj-developer-extraordinare this morning:
"I have checked in the desk\prefer.cpp file to re-display [double right-click] in the preferences dialog, so users can set this and once set, use it within Notes 8. It will work for all the views except those built with Java (Mail, Calendar, and Contacts views)."
For those of you using the beta, I'm sure you've noticed that when you start the client, you get tabs for Mail, Calendar, and Contacts (in addition to your Home page and the Getting started page.)
The reason that these 3 tabs show up is that we put them in the Startup folder
We did that so that users would see tabs for the PIM apps right off the bat (that is, to be conceptually similar with another popular mail program that shows users 3 buttons down along the lower left).
The dev team has spent time making sure that these tabs are "lazy loaded" -- that is, we put the tabs up there but do not load the application until Samantha, to mimize the effect on startup time. (while the effect has been minimised, there is a teeny time effect).
If you are the Domino admin, I'm sure you already know that you can put things in the startup folder (or take them out) on behalf of your Samanthas when you deploy.
IS it a good thing that we put mail, calendar, and contacts there for Samantha (and you?) or would you rather have us take them out and you Domino admins can put them in for your individual deployments?
Hi all, John Lance here. You may remember me from such past blog postings as "We're Talk'in Time Zones!" and "Donnie Darko: Time Traveling Superhero or Our Next Notes Calendar Persona?" (teaser: And will Ted be replaced by Frank, the giant bunny rabbit?)
Moving right along...
Today we'll talk about some post Notes 8 designs, specifically around the week numbers. We've already talked about how week numbers might appear in the date picker. Today I want to focus on displaying the week numbers in the views themselves.
We're looking to take the current Notes 7 approach of having the footer at the base of the different views with the Day # # of days left etc. formats but we're thinking about a few tweaks that I figured I'd float by you all.
As a quick reminder, this is essentially what we are talking about:
A few variations we are considering:
1. Allow users to pick whether they see Days, Weeks, or Months in the footer regardless of the view (most likely off the little drop arrow you seen in the screen above). So, rather then always seeing Day # in the day view (which is what Notes 7 does) you would be able to see Weeks in the Day or Two Day view if you or your users wanted. Good idea/Bad idea?
1a. Assuming you and your users want to be able to switch between the different formats, what would be the default? Weeks in all views or Days in Day views, Weeks in Week views, and Months in Month views?
1b. If you want the default to be Weeks in all views, do you always want us to keep the footers in sync across the views? So if Samantha selects Weeks in the Day view, and navigates to the Two Day view, does she see Weeks or does she see Days?
2. Would you and your users like to be able to customize the countdown to be to something other then the end of the year? So rather then # of days left (until the end of the year) would you like # of days (until the end of the quarter).
Thanks in advance.
We will not be automatically synching the contacts in Notes 8.0. We (development and design) discussed this issue this afternoon and decided not to because now that we have the "typeahead" dynamic personal address book, even tho you think that the size of contacts is small, it might not be, and the network traffic of synching contacts automatically along with everyting else most not be negligible.
For Samantha, this is unfortunate (except the part about how these Contacts will not automatically count toward the mail quota.)
We agreed that controlling something like this via user policy is the way to go in a future release.
Thanks for your comments. I was a bit surprised that I didn't get many. I expected this to be a really big issue, and I'm actually a little disappointed that I got WAY more comments about F5 and double right-click than this one. :(
Will I "See" You at the Notes 8 Beta Reception in Second Life?
Greetings all! There will be a celebration of the launch of Notes 8 Beta in Second Life at 9:00 AM EST and 9:00 PM EST on May 2nd, 2007. If you do not already have an avatar in Second Life, you can create one today at http://www.secondlife.com and join our virtual event. The event will be held in the Lotusphere region of the IBM 9 sim. (slurl://IBM 9/54/63)
The Notes 8 Beta reception gives you a live virtual forum to meet birds-of-a-feather, Lotus Business Partners, and customers. Come tell us about what you think of Notes 8 and what you plan to do with it.
If you are new to Second Life there will be an introductory session at 9:00 AM EST and 9:00 PM EST on May 1st also in the Lotusphere region. Experienced people will be on hand to help you with the tutorial.
If you have any questions please contact firstname.lastname@example.org, or via his avatar in Second Life: Jaymin Carthage. Please forward to other Second Life members.
Looking forward to seeing you all there! Well, to be honest, I need to make sure I go create my avatar, etc.... I've been having so much "fun" dealing with "synchronize contacts" and things that I have not yet visited second life. ....what should my avatar be? Male (or mail?), female, young, old, short, fat?? I am quite happy with the "me" that is in first life (with the possible exception of a few pounds here and there)... but for socio-cultural curiosity reasons, I'm tempted to have a dark-skinned Male avatar (hum, can I be a cat?)...
Where: Lotusphere region, IBM 9 Sim, slurl://IBM 9/54/63
When: 9AM/9PM EST May 2, 2007
Hi all, John Lance here. You may remember me from such past blog postings as "The Month View: To Jellybean or Not to Jellybean" and "Shakespeare and Notes: The Untold Story" (little known fact: Macbeth's "To-morrow, and To-morrow, and To-morrow" speech actually refers to a repeating meeting with McDuff, which, as you may remember, was cancelled with extreme prejudice).
Moving right along...
Today we'll talk about some post Notes 8 Calendar designs, specifically regarding multiple time zones in the calendar. I'd like to focus on the scenario where Samantha is frequenly dealing with offices that are in other time zones, for example, an office in Boston and London, as opposed to a travel/time zone scenario, which we will discuss in the future, promise.
In Notes 7 Samantha would display the time zones for the other office as a secondary time zone column. We are planning to do something similar going forward, with a few modifications.
In Notes 7 when you select a secondary time zone that is offset by other than a single hour (so, for example, 1 hour 30 minutes) the time slot height is affected. That is, the Notes 7 calendar will automatically switch to the 30 minute time slots layout. You cannot switch to a 60 minute time slot. We're planning on changing that. Instead of altering the height of the row we will simply display the corresponding time in that secondary time zone. We are also planning on making the primary time zone the column that is closest to the time slots.
So, if you are using 60 minutes as your time slot length, and you are displaying EST and Newfoundland (which is 1 hour 30 minutes off from EST) then you would see the following:
Now here's where it gets interesting. In a 30 minute time slot view we could do one of two things. We could take the approach of displaying the start of the hour at the 1/2 hour offset, which is essentially what Notes 7 does (example A below) or we could continue aligning the times (example B below). There are a couple arguments for aligning the times, the most obvious being that for the Weds meeting, which starts on a half hour, when you look to the time column there is less likelihood of you mistaking the start time for 9:00.
A last question is this, do you and your business users typically require more then 2 time zones?
Thanks in advance.
In my previous post
I told you that the DWA template and "regular" template are merged, and that there will be an entry in the Replicator page to "synch Contacts" between the Contacts that are stored in a user's mail file (which is the way DWA did it) and the separate pernames.nsf (Contacts), which is the way the "regular" template did it.
One of the reasons we merged the templates was to allow people like Ted (our VP of marketing persona) to delegate his contacts to Betty, his AA. So if they are all in his mail file, he can delegate them. Thus, now, the Delegation of Contacts feature is closely associated with this synch of contacts between mail and pernames.nsf. This means that if Ted delegates his mail to Betty, he'll automatically delegate his Contacts also (if we turn on the synching things automatically). Is that going to be a problem? Think about Your execs, who have not yet been able to delegate contacts... and suddenly -- poof! all the AA's have access. It might be a wonderful thing and all the Domino IT folks will be praised. (personally, I am of that opinion), However, if Ted has been storing the names of all the people with whom he has engaged in, well, let's just say "Private activities" (which may or may not involve women's shoes, Charles...),or, say, the name of his sex therapist, marriage counselor, or Alcoholics Anonymous sponsor... and suddenly Betty has this list, well, IBM certainly does not wish to make any VPs look foolish on account of a magically shared personal contacts book....
On the other hand, I figure, if Ted is going to trust Betty with his Mail and Calendar, then he'd probably trust her with his Contacts as well (and we do want to make it possible for him to set some Contacts as "private only"... but we can't fit it in just yet...).
Thus, perhaps now you understand the debate we're having about turning it on automatically. And yes, it should be governed by a user policy, which will have to wait for a future release.
One other thing-- the Contacts entries count toward your mail quota, so if we turn it on, everybody's contacts will count toward their mail quotas. Is that OK? (and yes we are considering putting all the contacts in the mail file, not for 8.0, but perhaps for a future release.)
So now that you have all this information, do you REALLY want us to set up the Contacts synch to be ON by default? Please provide not only a yes or no, but also the company you represent, the approx number of users affected, and whether you've got people who have ONLY used the "regular" mail template in the past (as compared to the DWA one).
Francie asked if there was a way to get the personal address book to automatically synch with the DWA (DominoWeb Baccess) address book without manual intervention.
In Notes 8, you will. Specifically, on the replicator page, we're putting a "synchronize address book" item that is unchecked by default (not replicated).
Ted will have to check it on AND then go to his personal address book (now called Contacts) preferences, and also check on a preference to allow this to happen.
Once he does this, his Contacts will be synched according to her replication schedule. (FYI, Samantha does not use DWA, that's why Ted-the-Marketing exec is doing this rather than Samantha.)
It's pretty easy for Ted to discover the new item on the replicator page, but I do admit that he'll be unlikely to know to go and flick on the Contacts preference unless folks like you tell her. (In the screenshot below, it's the that 4th checkmark about "Enable Synchronize Contacts"....
This 2-step process is, I admit, not ideal. The reason for this process is that in Notes 8, the "regular" mail template and the "DWA"template are one and the same-- they are merged.
Since Samantha will still be using just the Notes client and not DWA, we did not want to just have this synch turned on for all folks automatically.
The Notes 8 release has improved many aspects of Notes. However, if you are a roaming user, there are only a few new features for you (for example,we have now merged the DWA and the Notes core mail template.)
In a post 8.0 release we plan to focus on improvements to/for roaming users. what do you want to see? Please frame your response in one of these 2 ways:
If I am Ted, the business exec who is a roaming user, I want to be able to do xxx...
If I am "andy the admin" I want to be able to do xxx ....