I asked a few of my colleagues to tell me what their favorite Sametime feature was... here's what they said:
My favorite Sametime feature is the ability to take a quick screenshot and send that to the person I'm chatting with or share it in a meeting room. -- Ben Gold, Sametime Developer
The ability to glance through my open Sametime chats and see the picture of the person I'm chatting with. -- Rob Corell, Business Operations Manager
My favorite feature is to set the Meeting "shelf" in the Connect client to show all the meetings scheduled in my Notes calendar. That way, I can simply click on the entry in the list and very quickly enter the Sametime meeting room that the chair had included in the calendar entry. -- Barry O'Nan, Senior Engineering Manager
Having Sametime automatically change my status when I'm in a meeting because I would always forget to do that myself. -- Dave Cohen, Software Engineer
My favorite Sametime feature is being able to see the context of the person I'm chatting with (e.g. phone Icon when they are on a call). -- Pat O'Sullivan, Senior Architect and Master Inventor
My favorite feature is being able to see who is available, and to get an idea of whether they are currently busy, or if it's okay to bother them. -- Michael Muller, Researcher
Video conferencing with people from other geos, especially those that I have been working with for many years without ever meeting face to face. -- Orit Yaron-Duzy, Sametime Deployment on Messaging and Greenhouse
My favorite Sametime feature is the ability to log all my chats into easily searchable html files. -- John E Newman, IBM Real Time Collaboration Services Support
Being able to see ALL my primary contacts in one visual panel, and know at a glance who is online right now -- Ian McNairn, Program Director, Social Collaboration and Innovation
My favorite Sametime feature is being able to have an Audio/Video
call by just clicking a "green" person. -- Lilach Ofek, Project Manager
My favorite feature is Alerts - Alert me when available. -- Kerry Thompson, Information Developer.
I love how easy it is to start an instant meeting from the chat list - Sara Weber, Development Manager CIOLab Analytics
Being able to send a file right from the chat window. -- Sheri Branco, Usability Specialist
How about you? What's your favorite Sametime feature?
Have you ever wanted to customize the sounds used for your chat (and other) alerts? You can do so with the Notifications preferences:
Below each preference that has a "play sound" setting, you can choose the sound to use. Or choose a single sound for all notifications, to make your notifications stand out from other people's.
Just out of curiosity -- how many of you use sound for Sametime notifications?
At IBM, we've been using agile development process for some time now, and that process includes designers being part of project scrums. But we've only lately started using agile methods *within* our design groups -- that is, having design-only scrum meetings, and 2-week sprint schedules to address the design work we have across the projects we work on.
As a design lead, I find the scrum process extremely helpful, so I know what all the designers on my team are working on, and can hear what's blocking people. The daily 15-minute meetings take almost no time, and we really hold tight to that meeting time limit.
One of the challenges we face is that design is an inherently iterative process, so we've needed to build iteration into our sprints. Also, new requirements crop up each day, as we learn more details from customers, get Beta feedback, or find that a developer has run into a hitch. So we've had to stay very flexible within our scrum process -- updating sprints as priorities shift.
Overall, though, I think it's been a great win. Much more productive than our older-style weekly "status meetings". I like the fast-pace of 15-minute meetings -- makes me wonder if more of my meetings could be that short!!
I'm curious how many of you use the Chat Window preference setting "Display when my partner closes the chat window"?
When we first created that preference, the goal was to make it easier to not have never-ending good-bye's in chats, where each person continues to feel obligated to respond:
But we've had that preference for a while now, and I'm wondering, given the prevalence of chat today, if perhaps that setting is no longer needed. I've had some people say they truly don't like it, because they always close windows automatically, and then they're afraid people feel dismissed. But others like to know, so they don't cause the chat window to pop open again when their chat partner is done.
What do you think?
Meetings users -- did you know that you can easily remove content from your room? Here are some tips:
1. For a quick way to remove all content (discussion and library content) from a room, choose the Remove Room Content command from the Room Tools menu.
2. To remove just the discussion content, click the "x" in the bottom of the discussion widget (only room owners and managers have access to this). If you're on the installed client, you can still get back to the chat content later by creating a meeting report:
3. To remove all content just from the library, in the installed client, right-click anywhere in the library and choose Remove All. You'll be prompted before the content is removed.
For future releases, we're looking at giving you a choice when you end a meeting to also clear out the content. Would you like such a choice? Let me know!
Are you someone who clicks the "Show details" link in the library, when selecting a file, to find out the information about that file? If you haven't done it, here's how you get this information:
1. In the browser meetings client, select the file, click the drop-down, and click View Details:
2. In the installed meetings client, select the file, click the drop-down, and click View Details.
Or right-click the selected file and choose View Details:
Here's what the file details look like:
This dialog shows you:
1. The actual name of the file (as opposed to the name shown in the library, as you can rename library files)
2. Who added it
3. When they added it
4. How large the file is
5. Where the slides were converted (locally or on the server) ***
6. Number of pages
Is this the information you want? Is there other information you'd like to see?
*** Ever wonder what the "slide conversion" part means? Converted locally means that the native application on your computer was used to render the slides for the meeting -- this will give you the highest fidelity slides. Converted on the server means that an application running on the Sametime server rendered the slides for the meeting. This will almost always give you lower fidelity than converting locally. So how do you control this? In the Sametime installed client, if you have the native application for the file, the file will be converted locally. If you use the Sametime browser client, the file will always be converted on the server.
The team has posted a video prototype and other material in the Online UX Lab
We'd love to hear what you think of this approach. Join the community, watch the video
, and tell us what you think.
I'm Lauren and I'm on the Sametime documentation team.
As many of you know, Sametime 8.5.2 supports widgets and recognized names and numbers (live text). We have some Help about these features in the Sametime Standard and Sametime Entry online Help. But, we wanted you to know that we've now posted to the Sametime wiki
additional end user, power user, and administrator documentation about widgets and live text. We hope you find it useful!
I found out yesterday that a co-worker of mine wasn't aware of some of the nifty things you can do when receiving a file in a Sametime chat. I imagine that might be true for others, as well, so here's a quick note about some mini-features you can use.
1. You can choose another location for the file before you receive it:
2. You can copy the location of the received file and then use the location to open the file in another program (using File - Open):
(Note that this sequence works only on PCs, not Macs.)
3. You set the default location for in the File Transfers preference:
Hey, Sametime Meetings users. :-)
Sametime 8.5.2 introduced an End Meeting button for the room owner:
Right now, when you click that button, it kicks out everyone *but you*. Is this the behavior you expect? It allows you to run back-to-back meetings in the same room... but it does mean you have to take an extra step to leave the room yourself (i.e., close the window).
What do you think?
Hi, Sametime users.
When you are in a Sametime meeting, how important is it to see Sametime presence icons for the people in the meeting? For example, we currently don't show those icons in the photo view -- do you wish they were there? If you use third-party extensions that display additional icons, do you want to see those icons in the meeting room participant list? Or would that just clutter the list?
Please post comments -- I'd like to hear from you!
I really like using the photo view in Sametime meetings and photo views in my Contacts list (e.g., the Matrix view of the Primary Contacts list), because I find it easier to find my co-workers by their photos:
How about you? Do you use those views?
Anyone out there work for a company where employee photos aren't used?
In Sametime 8.5 and later releases, you can designate one or more managers of your meeting room. Managers have the same capabilities as room owners -- setting permissions, changing room settings, ending meetings, and so on:
I'm curious to know how many of you out there are using this feature? If so, under what circumstances? Are you finding that you want to share "ownership" of some rooms with other people -- for example, a meeting with a co-chair? Or do you have one person who creates rooms for other people, using the room management feature as a way of passing the room to the person who will actually chair it?
Thanks in advance for your input!
SUT really simplifies my work life. Here are some of the things I really love:
1) I can specify conference call numbers in my phonebook, and then have it just connect me automatically if my preferred device is my computer, or show me the passcode I need to dial if my preferred device is a hard phone. I have a lot of conference calls, so this one saves me a ton of work!
2) I can set routing rules so that my calls come in where I am, regardless of how people try to reach me. For example, I like to use my office phone when I'm in the office, but my computer softphone when I'm working at home.
3) If i need to switch devices, I can easily do that. For example, I can transfer a call to my cell or my home phone as need be (e.g., if I'm walking from one meeting room to another).
4) I can easily click someone's name in my contact list and call them when I need to talk, or turn a chat into a call if the conversation gets complicated.
5) I can use the live text widget to click any name or number in a Notes email or chat history to place a call -- no need to reach for a phone.
Have you tried SUT? I'd love to hear your feedback if you have!
I love emoticons -- as any of my co-workers will confirm. :-) When I find icons that I like, I add them to an emoticon palette. When I run into a situation that feels like it needs an emoticon (someone going on a vacation to the beach, for example), I find an emoticon that I can use, and add it to the chat.
One preference you can set that makes it super easy to use emoticons is to set a short-cut key for your emoticon. Here's how this works.
1. Add the emoticon to an emoticon palette. You can do this in Preferences - Emoticon Palettes - Add Picture:
2. Now, with the picture added, enter shortcut text that you can use to bring that up. For example, suppose I add this picture to my emoticon palette:
To make it easy to insert this emoticon into my chats, I just specify a shortcut that will cause this emoticon to display. For example, let's say I want this emoticon added whenever I type "/wh". I can specify this in that same Preferences page, as the keyboard text:
Now this emoticon will display in my chat whenever I type "/wh".
I love using the Sametime Meetings feature that lets me take minutes during a meeting, because everyone can see what I'm typing, and it's all saved for me when I leave the room. When I flag items as meeting minutes, they are separated out in the meeting report, so I can easily see what was meeting minutes, versus just conversation in the room.
However I notice a lot of my colleagues don't use the feature -- they just type into the chat, without flagging their entries as meeting minutes, so that everything ends up being flagged as a chat entry:
How about you? Do you use this feature? If not, why not?
Come see some new ideas the IBM Collaboration Solutions Information Development team is working on for videos
We're considering using some animations in our videos, and we'd like to know what you think. Watch some short sample videos in the Online UX Lab
and comment with your thoughts and opinions. Link to the activity: http://tinyurl.com/ibmvideo71211
The discussion is open until Monday, July 25.
Lotus Design on Facebook
This isn't new, but one of my favorite preference settings is this one:
This preference prevents you from accidentally starting a chat or call with a group when you didn't meant to. (You still can, you just get prompted first).
You can find this setting on the Contact List tab of preferences.
I've recently switched to using a MacBook as my primary machine, instead of a PC -- it's great to be able to switch over so easily, since all my IBM products work in either environment.
How many of you are also using Macs? What's the reach of Macs in your organizations?
Any thoughts regarding the user experience of Sametime on a Mac? Any changes you'd like to see?
For Sametime 8.5.2, we've changed the default for launching instant meetings, to make it even faster for you to access meetings when you need to.
Now, in preferences, the default setting for whether to open a dialog when you click to start an instant meeting is OFF: