Please look for new entries there!
IBM Sametime design
Hello, Sametime Design Blog followers! I wanted to let you know that I'm now blogging on the IBM Sametime blog:
Please look for new entries there!
SUT really simplifies my work life. Here are some of the things I really love:
1) I can specify conference call numbers in my phonebook, and then have it just connect me automatically if my preferred device is my computer, or show me the passcode I need to dial if my preferred device is a hard phone. I have a lot of conference calls, so this one saves me a ton of work!
2) I can set routing rules so that my calls come in where I am, regardless of how people try to reach me. For example, I like to use my office phone when I'm in the office, but my computer softphone when I'm working at home.
3) If i need to switch devices, I can easily do that. For example, I can transfer a call to my cell or my home phone as need be (e.g., if I'm walking from one meeting room to another).
4) I can easily click someone's name in my contact list and call them when I need to talk, or turn a chat into a call if the conversation gets complicated.
5) I can use the live text widget to click any name or number in a Notes email or chat history to place a call -- no need to reach for a phone.
Have you tried SUT? I'd love to hear your feedback if you have!
When a participant leaves a meeting room, their name drops off the participant list. The same occurs in a persistent chat room. However, when a participant leaves a multi-way chat, their name stays in the participant list, but becomes italicized and grey, which is how it looks before they enter the chat, as well:
Are you someone who clicks the "Show details" link in the library, when selecting a file, to find out the information about that file? If you haven't done it, here's how you get this information:
1. In the browser meetings client, select the file, click the drop-down, and click View Details:
2. In the installed meetings client, select the file, click the drop-down, and click View Details.
Or right-click the selected file and choose View Details:
This dialog shows you:
1. The actual name of the file (as opposed to the name shown in the library, as you can rename library files)
2. Who added it
3. When they added it
4. How large the file is
5. Where the slides were converted (locally or on the server) ***
6. Number of pages
Is this the information you want? Is there other information you'd like to see?
*** Ever wonder what the "slide conversion" part means? Converted locally means that the native application on your computer was used to render the slides for the meeting -- this will give you the highest fidelity slides. Converted on the server means that an application running on the Sametime server rendered the slides for the meeting. This will almost always give you lower fidelity than converting locally. So how do you control this? In the Sametime installed client, if you have the native application for the file, the file will be converted locally. If you use the Sametime browser client, the file will always be converted on the server.
Greetings, Sametime community.
This is my first external post to this blog, the first of many to engage you in discussion regarding the design of the IBM Lotus Sametime instant messaging client. Following the success of other design blogs, such as Mary Beth Raven's Notes User Experience blog (http://www-03.ibm.com/developerworks/blogs/page/marybeth), I look forward to your input.
Let's get things started with a question about Sametime extensibility. I'd like to learn how you are extending Sametime. Feel free to respond to this blog, or send e-mail privately to (email@example.com)
- what types of plug-ins are you building?
- how well is the Sametime interface supporting the plug-ins you are building?
- how many plug-ins are you or your users adding to a Sametime client and running at once?
Let's start with these questions and I'll post some follow-up questions later in the week. I'm currently looking at how we should continue to evolve our extensibility model and interfaces.
Sametime Product Design Lead[Read More]
Come see some new ideas the IBM Collaboration Solutions Information Development team is working on for videos!
We're considering using some animations in our videos, and we'd like to know what you think. Watch some short sample videos in the Online UX Lab and comment with your thoughts and opinions. Link to the activity: http://tinyurl.com/ibmvideo71211
The discussion is open until Monday, July 25.
Lotus Design on Facebook and Twitter
Have you ever wanted to customize the sounds used for your chat (and other) alerts? You can do so with the Notifications preferences:
Below each preference that has a "play sound" setting, you can choose the sound to use. Or choose a single sound for all notifications, to make your notifications stand out from other people's.
Just out of curiosity -- how many of you use sound for Sametime notifications?
Are you using Sametime on mobile devices? Have you considered using Sametime on your device?
The Lotus Sametime team would love to discuss all things Sametime and mobile in the Online UX Lab. Members of the development and user experience team will be online through May 26.
We've suggested a few topics for our conversation such as:
Lotus Design on Facebook and Twitter
At IBM, we've been using agile development process for some time now, and that process includes designers being part of project scrums. But we've only lately started using agile methods *within* our design groups -- that is, having design-only scrum meetings, and 2-week sprint schedules to address the design work we have across the projects we work on.
As a design lead, I find the scrum process extremely helpful, so I know what all the designers on my team are working on, and can hear what's blocking people. The daily 15-minute meetings take almost no time, and we really hold tight to that meeting time limit.
One of the challenges we face is that design is an inherently iterative process, so we've needed to build iteration into our sprints. Also, new requirements crop up each day, as we learn more details from customers, get Beta feedback, or find that a developer has run into a hitch. So we've had to stay very flexible within our scrum process -- updating sprints as priorities shift.
Overall, though, I think it's been a great win. Much more productive than our older-style weekly "status meetings". I like the fast-pace of 15-minute meetings -- makes me wonder if more of my meetings could be that short!!
Greetings, Friends of Sametime!
The Lotus Design Team is here at Lotusphere, with a user experience and usability lab, in room Asia 4 of the Dolphin Hotel. Stop by and test drive new product interfaces, and future prototypes, and give us feedback on your experiences with existing products. I'm in the lab, showing new interfaces for a browser-based version of Sametime IM, Sametime Advanced, and an iPhone interface for Sametime IM. I also invite you to attend a deep dive on Sametime Advanced, where I'll be covering UI features, and developer Alan Cooke will be providing architecture and implementation best practices. The deep dive is tomorrow at 4:15, session title ID405, in the Dolphin N. Hemisphere (rooms A-C).
Amy Travis is also in the lab, showcasing 8.5 Sametime eMeetings.
We're also giving away a free registration to Lotusphere 2010 in a raffle - the entry requirements are that you stop by the lab and test drive one of the many Lotus products showcased there by the actual product designers.
Looking forward to meeting you, and reinvigorating this blog in 2009!
Lotus Sametime Product Design Lead[Read More]