IBM Sametime design
Question for users of Sametime Advanced- Are you using the FAQ feature for Chat Rooms and Skill Tap broadcasts? If so, how many FAQs are you seeing for individual chat rooms and broadcast communities? What are the maximum numbers you are seeing, and is it common for the number of FAQs to grow larger than, say 5, for an individual chat room or broadcast community?
Hello and Happy Thanksgiving,
As we approach the end of 2008, 'tis the season to start looking ahead to Lotusphere. I look forward to the opportunity to meet you in person if you are attending in 2009.
I'll be presenting information on Sametime Advanced features, and I'd like to include information about best practices and real world examples of how Sametime Advanced is helping you to meet your business objectives. If you have any examples of how you are using Sametime Advanced in your organization, or desciptions of new extensions, customizations or deployment configurations you would like to share, please e-mail me at firstname.lastname@example.org, and we can help our fellow Sametime community members in mindshare at this year's Lotusphere and throughout the new year.
Greetings Sametime Community!
It was great seeing many of you at Lotusphere. As always, your input was excellent, and I look forward to incorporating your feedback in our design work in 2008. If you did not get the chance to attend the conference, you can still provide product input. We'll be doing more usability testing this year, and you can participate in the lab, or remotely via a web conference. If interested, drop us a note at: email@example.com, or sign up here to be a tester for our other products: http://www.notes.net/usability
We're currently wrapping up our first release of Lotus Sametime Advanced, which introduces persistent chat rooms, new topic-based community chat tools that help you to create and reuse knowledge identified during chat sessions, and an "Instant Share" tool for screen sharing and remote control built directly into the Sametime chat window. Look for this new product by the end of Q1.
In the meantime, if you haven't tried it out yet, you can find trial downloads and feature summaries for Sametime 8 IM, Webconferencing and Sametime Gateway here:
Stay tuned as I'll be asking some questions about Sametime Advanced in the very near future.
Sametime Product Design[Read More]