We all hope for substantial gains from IT investments, but imagine achieving a return on investment (ROI) of more than AUD $4 million within the first year. That's a pretty impressive result!
Like most organizations today, Australia and New Zealand Banking Group Limited (ANZ) faced significant pressures to reduce costs. The bank had a substantial increase in the demand for its IT services and realized that simply adding more resources to keep up with the demand was not the answer. Instead, they needed to achieve greater efficiency and... [More]