How a mobile communications company improved deployment from 4 hours to 10 minutes
Improving anything from 4 hours to 10 minutes sounds impossible, but that is exactly what Avea, a mobile communications company in Turkey has done. To succeed in the telecommunications market you have to be fast, and the quality has to be, well perfect. Customer churn and increased competition has been such a heavy burden in the telecommunications market and companies are looking at new innovative services to deploy through analyzing customer data and building new ecosystems through exciting new partnerships. However without increasing ones own operational efficiency, the best laid planes will have little effect on the bottom line when it comes time to execution.
To help support its rapid growth, Avea wanted to improve its software development processes. The company, which was formed through a merger, had a number of separate, disparate software development lifecycle applications in place. Because of this, Avea had a number of challenges that it wished to address, including:
The direction Avea chose was to implement and end-to-end solution for Application Lifecycle Management (ALM), and in doing so turned to IBM Rational to help break down the existing silos and tie the different systems together to ensure traceability as well as improve overall operational efficiency. Avea was able to achieve the following metrics
Hear from the Tansu Dasli, the development manager from Avea, who helped bring these results to Avea through working with IBM Rational
About the author
Scott Niemann is the Telecommunications Industry Manager for IBM Rational and has been working in communications space for 15 years. Scott started out his career as an embedded software engineer working on mobile devices, and later as a Industry Marketing Manager at Telelogic focusing on Communications Service Providers, and Network Equipment Manufacturers. As worldwide Telecommunications Industry manager at IBM, Scott plans the go to market activities around IBM Rational's solutions targeting the Communications space. Scott has a Masters in Computer Science from the Illinois Institute of Technology and a Bachelor’s in Electrical Engineering from University of Wisconsin-Madison.